
Elena Monteleone
Front-office Agent

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About me
Social Media Manager & Content Creator based in Tuscany
Education

Istituto Tecnico Economico Vespucci
-High School Diploma Turismo - Livorno
UNINFORM GROUP
-Master Tourism Quality Management - Milano▪ Sales & Marketing ▪ Event management▪ Revenue & price management▪ Food & beverage management▪ Wellness & spa management▪ Expert in administration and financial management of the hotel business ▪ Front office management & advanced user Opera▪ Agent for sustainable and responsible tourism▪ Decision-makers for hotel innovation and cruise management▪ QMS Internal Auditor in the quality, safety, Ecolabel and HACCP sectors

Università di Pisa
-Degree Economia Aziendale - Pisa
Experience

Hotel Atlantico, Castiglioncello
Apr 2016 - Sept 2016Front-office Agent
Pro Loco Livorno
Jul 2017 - Dec 2017Tourist Guide - Terminal Cruise
Instagram
Oct 2017 - nowTravel Content Creator
TSC Management
Dec 2020 - May 2023PR & Social Media ManagerThe Social Chalet supports brands and digital entrepreneurs with strategic consulting programs of Social Media Marketing: networking, editorial planning, social advertising, paid Ads, website creation and management, ambassador and emailing marketing. We created the first "Influencer MeetUp" in synergie with Be Smart Management (consultant company in Milan), which is an event to leverage brands and digital entrepreneurs network. The first edition in Florence involved 19 Partners and 20 influencers with a reach of 2+ million followers. Show less

NH Hotel Group
Jun 2022 - Jun 2023PR, Communicaton & Social Media SpecialistNH Hotel Group is a consolidated multinational player and a leading urban hotel operator in Europe and America, where it operates over 350 hotels. Since 2019, the Company works with Minor Hotels in the integration of its hotel brands under a single corporate umbrella with presence in over 50 countries worldwide. Together, both Groups have a portfolio of over 500 hotels articulated around eight brands: NH Hotels, NH Collection, nhow, Tivoli, Anantara, Avani, Elewana and Oaks - that comprise a broad and diverse range of hotel propositions connected to the needs and desires of today's global travelers.Supporting PR, Communication & Social Media Manager and B2B & B2C Brand Marketing Manager within NH Hotel Group Marketing Department in the following activities:▪ Content Creation and Social Media Management for the Italian social channels of NH Hotel Group (NH Hotels, NH Collection and nhow - 56 hotels);▪ Management of Partnerships & collaborations;▪ Influencer Marketing;▪ Support to ongoing press office activities;▪ Organisation of PR and consumer Events;▪ Design and implementation of off-line and on-line communication activities for the promotion of the hotels towards the leisure and business worlds;▪ Processing and organizing content related to the communication material of the group's various brands (NH Hotels, NH Collection, nhow); ▪ Drafting of texts and communication materials; ▪ B2C & B2B projects execution; ▪ CRM database acquisition project & Loyalty program re-launch; ▪ SAP management;▪ Relationship with Hotel team for execution of local projects in Italy and France;▪ Constant relationship with international teams of other BUs and HQ team for elaboration and activation of international projects on Italian and Spanish territory… Show less

Scotti Ugo Automobili
Jul 2023 - nowSocial Media Manager | Mercedes-Benz, Audi, Volkswagen & Stellantis
Licenses & Certifications

ENGLISH LANGUAGE COURSE
Brighton International Summer School
HACCP
HACCP International
DIGITAL MARKETING TRENDS
LinkedIn
Languages
- inInglese
- spSpagnolo
- frFrancese
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