Russel Clements - MBA

Experience

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  Hilton Hotels & Resorts

  Jul 1990 - Sept 1997

  Restaurant Supervisor(Captain)

  •The Colombo Hilton is one of the leading Hotels in Sri Lanka and benchmark in the International Arena, which operates 155 hotels all over the world during the said period. •I Joined Colombo Hilton as a casual Waiter for the Food and Beverage Department, within a period of 4 years my performance was well recognized and I was promoted to the following positions from trainee to Asst. Steward, Steward, and Captain. Achievements during my period at Colombo Hilton:o I was awarded the second place in the Historic Culinary Wine event of the year.o Sales Champion for the month, in the years of 1991, 1992, 1993, 1994 o Was awarded the most outstanding Employee of the month- The year 1994 Show less

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  Accor

  Oct 1997 - Jun 1999

  Shift Leader (Asst. Restaurant Manager)

  •The finest in French luxury Hotels, in the world, which was a five star destination.•I Joined the Sofitel in the capacity of Shift Leader for the Hotel pre-opening and was in-charge of the coffee Shop.•In Charge (Manager) of the Coffee Shop with a staff of 20. •Hand the opportunity to conduct training for the service staff during the pre-opening stage.•I was promoted as a manager in-charge for the main restaurant, which serves for more than 200 guests.

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  Hilton Hotels & Resorts

  Jul 1999 - Jul 2000

  Restaurant Supervisor

  • Colombo Hilton is the leading hotel in Sri Lanka with international focused standards.• My main role was to train the new employees in Food & Beverage.

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  Taj Hotels

  Aug 2000 - Sept 2002

  Training Executive

  •Taj Group of Hotels is the largets & finest hotel chains in South East Asia, operating 63 hotels, worldwide. It operates hotels in India, USA, UK, UAE, Oman, Yemen, Zambia, Nepal, SRI LANKA and Maldives. •My job included doing structured training needs analysis, prepare training plans, basis on the needs of analysis.•Trained a team of 10 operational managers to become departmental trainers.•I managed the Training Department for a period of one year. I handled training in the areas such as Sales Training, Hotel Operations, Supervisory Development and Executive Development.•I had the opportunity of heading the responsible task on newly renovated outlets Coffee-Shop, Chinese restaurant, Mixed Bar and the Lobby Lounge of, which I had prepared the Job descriptions and the Standard Operating Procedures (SOP's) by innovating new standards for the outlets. Show less

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  Soneva

  Oct 2002 - Sept 2003

  Asst. Training Manager

  •I had the privilege to work in one of the best luxury resorts, which was named as the Six Sense, the concept was luxury water villas. •My main task was to build up the training department as it was the pre-opening stage. •Completed a comprehensive training need analysis based on training principle methods. •Prepared training curriculums. •Facilitating the training programs. •We were selected to be the world number one intelligent luxury resort, in standards, service, and product. Show less

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  Taj Hotels

  Dec 2003 - Nov 2004

  Human Resources Executive

  •Exotica Hotel is one of the leading 5 star resorts in Sri Lanka that has 163 rooms located in south of Sri Lanka. •I had the opportunity to expose myself in human resources for the first time, especially in administration activities. •I was involved in the recruitment & selection process. •Implementing a new HR Data Base. •Proposing HR best practices. •Training and developing succession plan for employees.

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  Jetwing Hotels

  Nov 2004 - Jul 2005

  Training and Development Manager

  •Worked in all departments such as front office, housekeeping Kitchen to identify the GAP’s in terms of training and strategic development. •Proposed and executed a mass plan in bulling a team for all departments in terms of QMS that includes ISO standards.•Implemented the HACCP system to the hotels of Jetwing •Implemented career development paths for all categories of team members.

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  Galle Face Hotel

  Jul 2005 - Sept 2007

  Training and Skills Development Manager

  •Initiated and developed a training department for the company. •Identifying training and development needs within the organization through job analysis, appraisal schemes, guest’s comments, organizational analysis, task analysis and regular consultation with other managers.•Worked closely with all department heads in developing a quality management systems based on ISO 9001:2008. •Supported and involved in many strategic and business development through balance score card. •Developed the human resources performance management system for the Hotel. •Prepare an expenditure budget by identifying and allocating appropriate portions of the funds for different training initiatives and other expenses. Show less

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  ALFA Company

  Oct 2007 - Sept 2018

  • Searching for talent acquisition in operations for the purpose of management development.• Involved in the transformation of change management and organizational strategic workforce. • Articulating the processes based on the annual operating plan.• Identifying and developing the operations, standard operating procedures.• Clustering business opportunities through facilitating executive programs.• Simulation training workshops for senior management. • Involved in restaurants concept development. Show less •Initiated and developed a training department for the company.•Assigned tasks for standardizing the learning and development procedures of the organization. •Responsible for delivering effective training content according to the requirements. •Successfully delivered quality trainings merely on mandatory, skills enhancement and career path for the organization. •Developed management curriculum for each category. •Assigned the tasks of implementing training programs based on the implemented training procedure. •Imparted trainings on Leadership, self-development, etiquettes and induction programmes for new joiners. •Responsible for evaluating feedback by using prescribed format and enhanced the effectiveness of future trainings. •Use professional concepts;to implement company policies and procedures to resolve a variety of issues in terms of customer satisfaction, employee productivity and employee retention. •Handled the tasks of maintaining and enhancing the brand level of the organization. •Liaised with other departments and teams of the organization to ensure smooth operations. •Responsible of supporting the food and beverage team to develop new recipes. Show less

  • Senior Manager Management Development

    Aug 2011 - Sept 2018

  • Training Manager

    Oct 2007 - Jul 2011
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  ALFA Company

  Nov 2018 - Aug 2020

  Management Consultant

  • To visit every quarter and prioritize on developing a strategic talent plan, with the human resources. • To support and improve the business performance. • To develop training modules in order to facilitate, management and leadership programs.

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  La Maîtrize

  Apr 2021 - Oct 2022

  Hospitality Management Consultant

  La Maitrise is a newly defined Culinary and Management Solutions Company that is geared up to joined hands with organizations Leaders to share the Best-Driven Qualitative Management Culture in the fields of Hospitality in order to serve and contribute to the KSA 2030 Vision.

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  Uga

  Apr 2022 - now

  General Manager People and Culture

  Regenerate your soul with experience that unite the natural magic of Sri Lanka with the warmest hospitality of her people. Uga offers modern convenience designed to pamper and immerse you in the surrounding beauty. Our luxury resorts in Sri Lanka include Uga Ulagalla in Anuradhapura, Uga Jungle Beach in Trincomalee, Uga Bay in Pasikudah, as well as Uga Residence – a unique boutique retreat in Colombo and Uga Chena Huts in Sri Lanka’s safari hotspot Yala.