Experience

• 

  Vodafone

  Mar 2017 - Dec 2017

  Network engineer

  * Testing and Commissioning Engineer* Provided Installation, Test, and commissioning teams with technical support.* Notified the Network Non-Conformities raised over the lifecycle of the project to QualityDepartment* Diagnosed and resolved complex network issues, minimizing downtime and ensuring businesscontinuity.

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  Huawei

  Dec 2017 - Oct 2019

  System engineer

  * Project Technical support for WIND|3/Huawei swap project from third party elements to Huawei network element.* Manage onboard technical interventions.* Manage and troubleshooting of network/switches related issues.* Configuration and monitoring of switches.* Verification of the functionality of the WDM links.* Configuration & installation of new network elements.* Monitor Traffic management and control.* Monitoring of the services logsQualityNoise (2G,3G, 4G,O&M).* Manage swap activity of network elements and post-swap technical support.* Editing technical procedures for network changes.* Integration, validation of the functionality of the network element and installation of software.* Tools: Systems management's ofAlcatel, Juniper, Ericsson, Huawai, Marconi.NDB.NDC. Show less

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  Stellantis

  Oct 2019 - now

  * Telco Connected services - Telematic Box/ Control unit* Vehicle provisioning on Cloud platform* Manage MNO migrations* Manage B2B/ B2C connectivity requirements and validation* Manage MNO certification & HW Certification* Manage roaming and connectivity requirements of different markets: including markets with higher restrictions.* Manage MNO onboarding/Sim activation/Sim profiles & UAT and MNO integration* Manage M2M integration* Manage SIM life cycle* Resolve network related issues of the connected vehicle* Plan, monitor and manage the project scope, program, budget, staff Organization, quality and contract throughout the project lifecycle.* Manage co-ordination & validation sessions between project stakeholders (internal and external):MNOleSim vendor/TCU manufacturer.* Manage and coordinate the Project strategy/ Milestone-Timeline and Budget Show less * ICT Operations for Stellantis - ConnectedVehicle Program* SW Offboard Support* Manage new features onboarding on new car lines* Manage Incidents and network related issues* Manage and organise war-rooms between different stakeholders internal and external to resolve the customer related issues* Provide rootcause/workaround/resolution detailed reports* Investigate and analyse end of line/production remote operations and connectivity issues* Lead activities for offboard vehicle feed monitoring and incident management* Works with different stakeholders on SLA accepted terms for problem resolution* Lead activities to manage and mitigate the vehicle line and client connectivity risks: incident reporting and process* Monitor the vehicle onboarding through monitoring dashboards and reporting Show less

  • System Engineer

    Apr 2022 - now

  • Information Technology Operations Analyst

    Oct 2019 - Apr 2022