Experience

• 

  Delta health systems

  Jan 2008 - Sept 2020

  Oversee corporate client accounts, ensure financial accuracy of monthly and quarterly reporting, client open enrollment meetings and benefit fairs, creating and updating federally mandated health plan documents. Working with multiple vendors, clients and internal departments to promote and maintain excellence in claims administration. Ensure accuracy of monthly financial reports, client presentations and benefit fairs, intermediary between clients, internal departments and vendors for the daily administration of client health plans. Monthly client reporting, assist with new client implementation, support Account Management staff. Monthly billing and eligibility for corporate as well as Trust clients. COBRA specialist.

  • Account Executive

    Sept 2016 - Sept 2020

  • Account Manager

    Sept 2013 - Sept 2016

  • Client Service Coordinator

    Jun 2012 - Sept 2013

  • Billing and Eligibilty Coordinator

    Jan 2008 - Jun 2012
• 

  Filice insurance agency

  Sept 2020 - Jul 2023

  Client service manager

  Support Executive team in developing and maintaining excellent carrier relationships as well as providing excellent service to ongoing clients. Create employee communications and Benefit Booklets for annual renewals, enrollment procedures, and miscellaneous benefit changes and/or clarifications. Fluency in Health and Welfare Programs, compliance, administration, billing, eligibility, Section 125 Plans, COBRA, HIPAA, ACA, and required DOL/IRS Employer notifications.

• 

  Acrisure

  Jul 2023 - now

  Client service manager

  Support Executive team in developing and maintaining excellent carrier relationships as well as providing excellent service to ongoing clients. Create employee communications and Benefit Booklets for annual renewals, enrollment procedures, and miscellaneous benefit changes and/or clarifications. Fluency in Health and Welfare Programs, compliance, administration, billing, eligibility, Section 125 Plans, COBRA, HIPAA, ACA, and required DOL/IRS Employer notifications.