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Rohan Roy

Rohan roy

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location of Rohan RoyWest Bengal, India
Phone number of Rohan RoyView Mobile No.
Followers of Rohan Roy755 followers

  • Timeline

  • About me

    Political Consultant | Strategy Consulting | Ex-OYO | IHM | Six Sigma green belt

  • Education

    • Institute of hospitality management ,catering technology and applied nutration-kolkata

      2014 - 2019
      B. sc in hospitality & hotel administration hospitality administration/management 71

      Activities and Societies: Magazine Committee Trained with all relevant educational curriculum for operating & managing a Hospitality organisation. Hosted events that allowed to apply the knowledge gained from the course.

    • Rampurhat j.l vidyabhaban

      2005 - 2013
      10+2 science 75

      Activities and Societies: Science Congress Team Editor, Magazine Committee

  • Experience

    • The park hotels

      Nov 2017 - Apr 2018
      Trainee

      Worked in all major operations and management areas of the propertyWorked with the reservation department using the Opera PMS and skilled with GDS.Generated reports regarding daily sales, room revenue, RevPAR, ARR etc.Managed formal & Informal Banquet function including Russian Consulate, Thai Consulate & German Consulate. Overall gain knowledge about industry in a pleasant working environment.Awards/Recognition: Best Trainee award for overall performance.

    • Oyo

      Jun 2019 - May 2020

      Managed 2254 SRN (Sellable Room Night) in 6 clusters with 200+ external stakeholders;Root Cause Analysis of Social Media Escalation & in stay escalations;Churn property win-back, reconciliation, dispute management, Fraud Prevention;Internal & External Stakeholder management and Training of the External Stakeholders and Hotel Staffs;Policy implementation & Service Level Agreement (SLA) compliance and Feedback Management;Conduct Quality audits to ensure brand promises and compliance;Strategic planning, implementation & change management; Maintained Liaison with local Govt. & non. Govt Body;Vendor Management;Peak Season Management. Show less

      • Property Trainer

        Sept 2019 - May 2020

      • Guest Experience Manager

        Jul 2019 - Sept 2019

      • Quality Auditor & Trainer

        Jun 2019 - Sept 2019

    • Confidential

      Aug 2020 - now
      Political consultant

  • Licenses & Certifications

  • Honors & Awards

    • Awarded to Rohan Roy
      Best Trainee The Park Hotel Kolkata April 1, 2018 For overall outstanding performance, the Training Department of the organisation awarded as best Trainee or '18 winter batch