Experience

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  Mesa state college

  Jan 1971 - Jan 1974

  Instructor - health and physical education
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  University of northern colorado

  Jan 1974 - Jan 1977

  Instructor - community health education
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  University of new mexico

  Jan 1977 - Jan 1978

  Professor of community health
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  New mexico state university

  Jan 1978 - Jan 1980

  Director of health and safety programs, extension service
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  Gart bros sporting goods

  Jan 1984 - Jan 1992

  Golf/tennis buyer, trainer, manager
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  Tci

  Jan 1993 - Jan 1998

  Learning & development technical trainer

  Helped create an onboarding/new hire training program for field technicians. Changed the substance and length of training from 1 week to 4 weeks with integrated performance management. Helped reduced the time needed to release technicians to unsupervised work schedules.

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  National cable televison institute

  Jan 1998 - Jan 1999

  Curriculum developer/training specialist
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  Ispi - front range chapter

  Jan 1999 - Jan 2002

  President

  Grew Front Range Chapter of the International Society for Performance Improvement meeting attendance from two dozen, to over 5 dozen within 2 months and on a consistent basis; drove the performance application of training and consulting; Assisted with the ISPI National Convention in Denver.

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  At&t

  Jan 1999 - Jan 2001

  Manager, technical and network operations training (noc)

  Created NOC University to capture online training for advanced operations in 17 national markets. One of the first cable MSO's to institute online training and learning with an active LMS to capture and measure results. Reduced the time to proficiency of new hire NOC technicians from 6 to one month.

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  Performance learning

  Aug 2000 - Apr 2016

  Principal consultant

  Training, Safety, performance improvement, and accounts payable consulting business specializing in organizational development, and instructional design for technical, customer service, sales, leadership, operations, and management training programs; Assessment of current training needs, processes, resources, onboarding design and implementation, and manpower to emphasize performance goals and values; Review, revise training materials to coordinate with implementation modules designed; Safety and technical training course design for cable telecommunications clients.Contracts:Moderation Management - Metzano, Next Dimension Media, AccelSocial - 6 yearsOnline Faculty - University of Phoenix - 1 yearInstructional Design - Charter Communications 1 yearInstructional Design/Process Evaluation - CoorsTek - 6 mo Show less

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  Ironwood communications

  Jan 2005 - Jan 2007

  Manager of safety and training

  Managed over 50 satellite office locations staffed with Training personnel; wrote corporate Safety Manual, wrote corporate Customer Service training; installation and service certification; Train-the-Trainer