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Mario Gogov

Mario Gogov

Dining Room Busser

location of Mario GogovSkopje, Skopje Statistical Region, North Macedonia

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  • Timeline

  • About me

    IT Technology & Telecommunications Associate

  • Education

    • Seavus Education and Development Center

      2021 - 2022
      Cloud Ops Engineer

    • Academy Of Music Skopje

      2016 - 2022
      Bachelor's degree Music Theory and Teaching

  • Experience

    • Sea Crest Beach Hotel

      Jun 2019 - Oct 2019
      Dining Room Busser

    • Staples

      Jul 2019 - Sept 2019
      Sales Associate

    • Slice

      Mar 2020 - Apr 2020
      Inside Sales Representative

    • Qinshift

      Jan 2023 - Jan 2024
      Junior IT Operations and Support Engineer

      - Monitored system operations and troubleshoot problems- Analyzed root causes of operational malfunctions and provide resolutions- Resolved operational problems within the defined schedules and service level agreements- Drove incident resolution and process improvements to minimize impact to the production environment and business partners- Developed a support plan to prioritize and resolve issues- Addressed customer issues promptly and accurately- Worked closely with business partners, vendors and technical groups to provide support and escalations for technical incidents.- Developed preventive measures and document issue resolution procedures Show less

    • ICS Consulting Engineering

      Feb 2024 - now
      IT Technologies and Telecommunications Associate

  • Licenses & Certifications