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Mario Gogov

Mario gogov

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location of Mario GogovSkopje, Skopje Statistical Region, North Macedonia
Phone number of Mario GogovView Mobile No.

  • Timeline

  • About me

    IT Technology & Telecommunications Associate

  • Education

    • Seavus education and development center

      2021 - 2022
      Cloud ops engineer

    • Academy of music skopje

      2016 - 2022
      Bachelor's degree music theory and teaching

  • Experience

    • Sea crest beach hotel

      Jun 2019 - Oct 2019
      Dining room busser

    • Staples

      Jul 2019 - Sept 2019
      Sales associate

    • Slice

      Mar 2020 - Apr 2020
      Inside sales representative

    • Qinshift

      Jan 2023 - Jan 2024
      Junior it operations and support engineer

      - Monitored system operations and troubleshoot problems- Analyzed root causes of operational malfunctions and provide resolutions- Resolved operational problems within the defined schedules and service level agreements- Drove incident resolution and process improvements to minimize impact to the production environment and business partners- Developed a support plan to prioritize and resolve issues- Addressed customer issues promptly and accurately- Worked closely with business partners, vendors and technical groups to provide support and escalations for technical incidents.- Developed preventive measures and document issue resolution procedures Show less

    • Ics consulting engineering

      Feb 2024 - now
      It technologies and telecommunications associate

  • Licenses & Certifications