Experience

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  Kuka roboter

  Feb 2008 - Sept 2008

  Diploma student
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  Continental

  Feb 2009 - May 2011

  Swd

  ▪️ Designed, developed & tested AUTOSAR diagnose modules in accordance with internal description and existing standards.

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  Kuka robotics

  Jan 2011 - Jan 2013

  Senior field service engineer

  ▪️ Troubleshot robotic systems, using knowledge of microprocessors, programmable controllers, electronics, circuit analysis, mechanics, and sensor or feedback systems. ▪️ Acted as on-site manager for OEM projects, travelling extensively to ensure adherece to best standards and provide technical support during robot programming and comissioning.

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  Kuka robotics

  May 2013 - now

  Customer service manager

  ▪️ Creating short- and long-term sales strategies to maximize profits and stimulate a high level of customer satisfaction▪️ Providing strategic leadership for creation and execution of business development roadmaps in a competitive industry▪️ Collaborating with cross-functional, international teams with ease, flexibility and speed to create rapid customer value▪️ Boosting corporate market share and brand reputation, contributing to accelerated business and revenue growth▪️ Fostering a culture of recognition and professional development, ensuring high levels of employee loyalty▪️ Developed the local team from 3 to 27 members, providing ongoing support and advanced mentorship Show less