Experience

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  Man energy solutions

  Aug 1996 - May 2000

  Projects-contracts & customer service manager / engineering, field installation & services engineer

  • Managing of signed contracts with the Private sectors & Ministries.• Manage customer relations, Claims, Money collections and Past dues.• Identify Contracts risks and manage to mitigate and resolve if any.• Document and manage all actions at plant for claim process.• In charge of tender and contract T&C negotiations & execution.• Developing and maintaining cordial relationships with clients and team members. Acting as a link between both the parties.• Deal with problems that may arise within the project team or issues with the clients.• Conduct regular meetings with team members to know the status to achieve the contractual results.• Prepare and present project reports on a regular basis.• Engineering and design of control interface between Power Plant output and Customer production line. • Installation, Commissioning and Startup of new power plants and Auxiliaries. Show less

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  Turbomach

  Apr 2000 - May 2004

  Startup & contract(s)-project(s) manager / engineering & services manager-turkey, europe and canada

  • Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion. Liaise with project stakeholders on an ongoing basis.• Manage customer relations, Claims, Money collections and Past dues.• Identify Contracts risks and manage to mitigate and resolve any.• Document and Manage all actions at plant for claim process.• Estimate the resources and participants needed to achieve project goals. • Plan and schedule project timelines and milestones using appropriate tools.• Track project milestones and deliverables.• Coach, mentor, motivate and supervise team members and contractors, and influence them to take positive action and accountability for their assigned work.• Build, develop, and grow any business relationships vital to the success of the project.• Lead Engineering and Design of control interface between Power Plant output and Customer production line. • Lead Installation, Commissioning, Engineering and startup of new power plants. Show less

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  Solar turbines

  May 2004 - Aug 2004

  Lead maintenance / lead service contracts manager- ltsk/lsta mea- pakistan - india - dubai ( uae )

  • Helping to develop a customer service policy for an entire organization. • Managing a team of customer services staff.• Handling face-to-face enquiries from customers• Manage the productivity of field and phone service technicians by ensuring proper training in the skills and knowledge required to perform field diagnostics. • Increase product reliability through the creation of corrective action plans involving cross-functional teams from Quality, Engineering, Purchasing, Program Management and the field organization. Show less

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  Ge power & water - pgs

  Aug 2004 - May 2013

  Responsibilities:• Edify customers of GE capabilities & Protect Core / specialized services from competition at all “costs”• Carry out TX workout with Key customers.• Enhance Capability and Local Presence needed to grow and keep solutions cost effective-2nd Tier Outage Support.• Identify, pursue and support CSA/LTSA, O&M and TX growth opportunities regionally.• Identifying project key players (Customer, FEED, PMC, & EPC companies) and building relation with them through Sales Persons and Sales channels on ground.• Identifying major Competition from other OEMs and knowing preparing major Company advantages over competition.• Using the company KPI's developed by survey of our customers to evaluate service and direct Marketing, Management, sales persons and Manufacturing accordingly.• Prepare and forecast contractual budget plans.• Budget to tap into local resources (subject matters experts) to support the customer with technical issues. • Establish and maintain positive customer relationship and communication.• Manage Customer and business metrics and reporting requirements.• Hire, supervise, evaluate, develop and lead a skilled and effective workforce. • Manage RISK Appetite for non-Standard Scopes. • Create Promotional Outage Prices Strategy if Customer places order well ahead of time• Drive and finalize closure of issues in trackers. Lead Root Cause Analysis activities.• Establish and sustain a culture that promotes a safe and positive work environment.• Ensure environmental, health and safety and all regulatory requirement compliance. Show less • Understand and execute plant contractual requirements.• Manage Customer and business metrics and reporting requirements.• Identify, pursue and support O&M and CSA/LTSA growth opportunities both regionally and within the confines of the contract.• Lead the site mobilization process, interacting with the EPC commissioning and start-up team as necessary.• Establish and sustain a culture that promotes a safe and positive work environment.• Ensure environmental, health and safety and all regulatory requirement compliance.• Develop and implement procedures and systems for plant personnel to operate and maintain the plant in a safe and effective manner.• Prepare customer annual budget and manage plant expenditures appropriately.• Prepare and forecast contractual budget plans.• Hire, supervise, evaluate, develop and lead a skilled and effective workforce. • Delegate and monitor work activities for a safe and efficient plant operation.• Establish and maintain positive customer relationship and communication.• Manage plant to ensure optimal availability, reliability, and budgetary performance while driving Customer value and productivity.• Lead Root Cause Analysis activities.• Suggest and lead new NPI(s) ( New Product Introduction)• Evaluate new NPI and implement ( Software and Hardware) Show less • Manage & Develop sales & marketing plans for assigned territories. • Sales and marketing of Gas turbines, Compressor, Pumps, Air-coolers, Reactors and Upstream products• Responsibilities included customer base expansion through the development of new sales channels, agents and distributors. • Support of new product introduction and development of new applications for existing products.• Manage and Expand P&L in Saudi, Kuwait & Bahrain.• Identifying project key players (Customer, FEED, PMC, & EPC companies) and building relation with them. Identifying major Competition from other OEMs and knowing preparing major Company advantages over competition.• Using the company KPI's developed by survey of our customers to evaluate service and direct Marketing, Management, sales persons and Manufacturing accordingly.• Sell new developed NPI(s) to customer.• Prepare and forecast contractual budget plans.• Develop customer Data base.• Forecast sales & services• Build local Service capabilities.• Reach to customer satisfaction through right quality of service and using NPS (Net Promoter Score) to evaluate.• Help in Establishing, Scoping & writing contracts through going to risk reviews and lesson learned.• Sustain high EHS culture at all ongoing projects.• Be the VOC (Voice Of Customer). Show less

  • Country Service Manager (CSM) ( Oman, Qatar & Yemen)

    Jan 2013 - May 2013

  • Contract/Mobilization Manager – Operation & Maintenance Facility Manager

    May 2010 - Jan 2013

  • Area Sales Manager/Operation Manager- Oil & Gas ( KSA-Kuwait-Bahrain)

    Aug 2004 - Apr 2010
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  Nomac

  May 2013 - Aug 2013

  General manager for commercial & business development - global

  • Contracts development, management, due diligence and business development.• Build process to assess and evaluate customer requirements through feedback and develop strategy for retention of clients.• Identification of opportunities. Formulation of Business Development Strategy. • Concentrate on potential customers for obtaining new business opportunities within the Kingdom and International level through business calls, organizing seminars and participation in Trade Exhibitions.• Develop commercial risk management processes, due diligence, Claims Identification and Realization.• Interfacing with internal departments and external partners to develop and implement strategies, plans for new business development. • Review and suggest terms and conditions with respect to customer requirements fulfillment.• Assessment of commercial implications of noncompliance of contracts. Formulate mitigation plan to cover and recover from the risk.• Ensure Legal compliance with respect to their scope of Contracts activities.• Lead win/Loss analysis for bids.• Responsible for managing timely resolution of disputes arising over different company claims under the contractual provisions, where possible, and obtaining legal expertise in coordination with Contracts Manager as needed. • Make sure that all applicable risk that may affect business goals and customer satisfaction are identified.• Monitoring and Ensure achieving deadlines and targets THROUGH PLAYING LEADING ROLE for all Contractual and Commercial matters.• Identify the competency gap for their subordinate personnel and implement necessary actions. • Carry out annual performance evaluation of reporting employees. Show less

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  Megawatt power holdings ltd.

  Aug 2013 - Jul 2016

  Vice president operations & maintenance

  • Managing of signed contracts signed with the Private sectors & Ministries.• Manage customer relations, Claims, Money collections and Past dues.• Identify Contracts risks and manage to mitigate and resolve if any.• In charge of tender and contract T&C negotiations & execution for New installation Projects/Contracts and CSA/LTSA/LTSK• Ensure Legal compliance with respect to the scope of Contracts activities.• Develop commercial and production risk management processes, due diligence, Claims Identification and Realization.• Staff Management.• Make sure that all applicable risk that may affect business goals and customer satisfaction are identified.• Identifying major Competition from other companies and preparing major Company advantages over competition.• Monitor and ensure achieving deadlines and targets THROUGH PLAYING LEADING ROLE.• Establish process to assess and evaluate customer requirements through feedback and develop strategy for retention of clients.• Contracts development, management, due diligence and business development.• Interfacing with internal and external partners to develop and implement strategies, plans for new business development. • Build and support executing of Operations and Maintenance Business Contracts for Megawatt Company.• Responsible for managing timely resolution of O&M disputes and claims under the contractual provisions, where possible.• Manage and Monitor the proper execution of all schedule Maintenance for all produced machines and equipment with help of the Maintenance Eng(s).• Assure EHS procedure compliance of all facilities, sites and personal.• Build, acquire and continue supporting ISO (9001, 14001 & 18001) certification for Megawatt Company. Show less

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  Baker hughes

  Jul 2016 - now

  Operations & senior projects manager (spm)

  Responsibilities:• Lead Multimillions Projects installation & executions portfolio with Excellence (Ahead of time with most cost effective way).• Monitor & Report Project financial (Profit, Loss, Cash flow & Margin) for all projects utilizing oracle SAP QMI system. • Improve profit margin with effective utilization of resources, manpower, Procurement & inventory • Insure right Quality of execution to avoid losses associated with poor quality execution. • Close follow up to insure timely Invoicing and collection to manage the projects cash flows.• Prepare, improve and forecast contractual & Department budget plans.• Proper documentation of Change orders and/or extras scope requested by customer MOC (Management Of Change).• Enhance Capability and Local Presence needed to grow the business.• Identify, pursue, develop and support growth of opportunities & Pipeline and protect company’s interests at all “costs”• Maintain positive customer relationship and communication.• Establish and sustain a culture that promotes positive work environment.• Ensure environmental, health and safety and all regulatory requirement compliance.• Manage Customer & business metrics and reporting requirements.• Identify, Hire, Lead, Evaluate, Develop and Promote a skilled and effective Project Managers & Supporting Functions. • Manage RISK Appetite for non-Standard Scopes & Special T&C.• Liaison with all departments (Resources, Procurement, Finance, Sales & HR) and work in a team spirit to achieve company’s Goals & Objectives. “One Team One Goal” • Drive and finalize closure of Customer issues. Drive & Lead Root Cause Analysis activities where necessary. Show less