Mike Cox

Experience

• 

  Red Lobster

  Aug 2003 - Aug 2006

  Server / Bartender / Certified Trainer

  Trained the Front of the House staff for all new restaurants•Ensured quality service to all guests in a high volume setting•Awarded the FOH (Front of the House) Crewmember of the Month numerous times•Forecasted and maintained low cost payroll budgets

• 

  Benchwarmers Sports Grill

  Aug 2006 - May 2013

  Operations Manager

  Managed an establishment producing 2.5 million dollars in sales annually•Designed and executed a Front of the House training program that ensured all staff the knowledge and tools they need to always provide over the top guest experiences•Analyzed all budgets to maintain low cost margins•Hired and trained around 60-70 new staff members per year

• 

  ClubCorp

  Apr 2008 - Jun 2010

  Assistant Manager

  Assisted in booking and managing 5 star private events •Provided top notch food & beverage service for prestige golf outings•Trained all new staff (banquet,,servers,,bartenders)• Responsible for maintaining proper par levels and COGs

• 

  ClubCorp

  May 2013 - Feb 2017

  Implemented new menus and created new items and ideas to drive revenue •Increased revenue by 100% annually over the past 3 years •Booked and managed 20-25 private events, private parties and golf outings for repeat clients annually Acknowledged and solved member concerns with a professional and prompt matter•Responsible for training all new staff members (Front and Back of the House)

  • Director Of Food And Beverage

    Jan 2017 - Feb 2017

  • Assistant Manager/Head Chef

    May 2013 - Jan 2017
• 

  Sysco

  Feb 2017 - Apr 2018

  Marketing Associate
• 

  Northpoint Hospitality

  Apr 2018 - Oct 2021

  Director of Food and Beverage
• 

  Hilton

  Apr 2018 - Oct 2021

  Director Of Food And Beverage
• 

  Southeast Georgia Health System

  Oct 2021 - now

  Director of Food and Nutrition