Todd Watts, APP

Experience

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  Opryland, USA

  May 1985 - Feb 1988

  Retail Sales Clerk

  Seasonal positions at Opryland USA theme park and the Grand Ole Opry House working as retail sales.

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  Lipscomb University

  Feb 1988 - May 1992

  Security Officer

  Campus security officer. - Patrolled campus of a university, and K-12 school.- Special event security including concerts and sporting events- Traffic control- School resource security- Special events

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  Comdata

  Jun 1991 - Sept 1998

  Security Officer / Security Manager

  Began as a security officer for the company's headquarters office building. Learned the importance of customer service as part of physical security. Learned that "sales are made or lost in the lobby" concept while working the reception post and from the Sales Dept. management. I was promoted to the Security Manager position in Feb. 1996. I gained experience supervising proprietary security officers, as well as a hybrid guard staff and helped supervise the contract guard staffs. While in the manager's position I worked on developing emergency response plans and designed access control requirements for the sites in multiple states to provide security needs as well as to comply with industry requirements. I left in Sept. 1998 to pursue a personal education opportunity. Show less

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  Sports & Recreation

  Jan 1994 - Jan 1999

  Retail Salesperson

  Worked in the Hunting/Gun Depts. at the Nashville, TN and Westminster, CO stores. - Inventory, including specialized ordering for the firearms dept.- Retail sales specializing in hunting products- Basic firearms repairs / alterations- Assisted with loss prevention- Maintained FFL logs

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  Murray Guard Security

  Jan 1999 - Jan 2002

  Security Officer

  Security Officer / Site Supervisor at Comdata, Corp.- Managed the Comdata access control and CCTV systems I had developed previously- Managed the contract guards for 2 sites-Office building & call center physical security.

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  Comdata

  Sept 2002 - Feb 2019

  Security Manager

  Manage day to day operations of the physical security department at multiple sites. Manage installation and operation of CCTV and ACS systems. Work with compliance team to ensure physical security meets Pay Card Industry (PCI) standards.- Created and implemented emergency action plans for multiple sites- Developed emergency action teams to facilitate the action response plans- Managed contract guard coverage for multiple sites.- Developed effective access control and CCTV system operations- Implemented AED/CPR programs for multiple sites, managing training for each Show less

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  Jackson

  Feb 2019 - May 2023

  Security Supervisor

  Supervisor, Security Operations position managing the daily operations of the security team members including scheduling and assigning posts. This site afforded many opportunities to practice aspects of customer service for associates as well as guests. I coached the security team members to develop a customer service mindset to add more value to the team's role. I was part of a corporate security team and took part in creations of many policies and procedures. - Supervise a team of 11 armed and unarmed security officers.- Schedule team members to ensure proper coverage.- Operate under the larger corporate security dept. with management team members in other locales.- A working-supervisor able to fill in wherever needed to maintain coverage with the team. Show less

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  BNY Mellon

  Aug 2023 - now

  Security Supervisor

  Act as a security representative & liaison between the global corporate security team & the contracted security service at a dedicated data center. Monitor systems for security & help with proper response.-Liaison supervise operations of contracted security personnel-Monitor security systems operations-Work alongside other representatives to keep shifts covered -Follow security requirements of a dedicated data center facility