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Jaspreet Kaur

Jaspreet Kaur

Assistant Manager

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location of Jaspreet KaurGreater Houston

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  • Timeline

  • About me

    Operations Manager at Kotak Mahindra Bank

  • Education

    • Jiwaji University

      2007 - 2010
      Bachelors of computer applications specialized in statistics and advanced languages C, C++ JAVA Business Statistics

    • M S Ramaiah Institute of Management

      2012 - 2014
      Master of Business Administration (MBA) Marketing and Human resource management

      Activities and Societies: • Organizing core-committee member of National Conference on “Emerging sectors : growth drivers for Indian economy in MSRIM 2013 ”. • Organized “Best Manager Event” for inter college fest “Perceptions” , 2013

  • Experience

    • Axis Bank

      Jan 2015 - Sept 2017
      Assistant Manager

      Assistant Manager Branch Banking Operations .

    • IndusInd Bank

      Sept 2017 - Aug 2018
      Deputy Manager

      Pioneer Client Engagement Manager

    • YES BANK

      Aug 2018 - May 2021
      Operations Services Manager

      Post grad management professional, expertised in client servicing, portfolio management, handling legal notices, compliance and risk management , timely execution of forex remmitances and high value transactions, depth knowledge of generating fee.

    • Kotak Mahindra Bank

      May 2021 - now
      Branch Operations Manager

      Team leader and operations manager responsible for all compliance and audit check for functioning of branch smoothly and following all processes and regulatory guidelines of RBI and other authorities. Handling complaint management under prescribed TAT, NR operations, AOF handling and firstpass, retention efforts servicing client, BO escalations reduction.Responsible for Service quality check, processing legal cases and branch visit overall rating by RBI officials and BCSBI authority.

  • Licenses & Certifications

    • Capital market and depository operations

      National Institute of Securities Markets (NISM)
      Mar 2022

    • Careers in commercial banking

      Corporate Finance Institute® (CFI)
      Apr 2023