Deep Enrich
Marie Grace Virtudazo
Operations Lead
1000 followers
Metro Manila, National Capital Region, Philippines
Connect with Marie Grace Virtudazo to Send Message
Connect
Connect with Marie Grace Virtudazo to Send Message
ConnectTimeline
About me
Assistant Director - E2E Business Readiness - Change Management & Service Continuity ITIL, ITSM, Cobit Certified
Education
Interface Computer College
2000 - 2004Bachelor of Science in Computer Science ProgrammingActivities and Societies: Member - Debating Team Belong to the Top 10 of the graduating classMember ComSci Debating Team - won Best Debater and Best Rebuttalist Academic Excellence Awardee
Experience
Sitel
Jan 2004 - Jan 2007Operations Lead
Accenture
Mar 2007 - Oct 2012Workforce Manager
Apr 2009 - Oct 2012Operations Manager
Feb 2008 - Apr 2009Operations Lead
Mar 2007 - Jan 2008
Globe Group
Oct 2012 - Feb 2023Fault & Problem Management Lead - IT Service Assurance
Jan 2022 - Feb 2023Senior Vendor Portfolio Manager - Information Systems and Infrastructure & Technology Services
Oct 2020 - Dec 2021Senior Service Delivery Manager
Apr 2013 - Oct 2020IT Governance - Resource Manager
Oct 2012 - Apr 2013
Globe Telecommunications, Inc.
Jan 2023 - nowAssistant Director - Change Delivery
Jun 2024 - nowBusiness Service Continuity & Automations Lead
Jan 2023 - now
Licenses & Certifications
ITIL v.3 Foundation
AXELOS Global Best PracticeNov 2015- View certificate
Project Management Skills for Leaders
LinkedInOct 2023
- View certificate
What Is Business Analysis?
LinkedInFeb 2024 
IT Root Cause Analysis Foundation Certified
Globe TelecomFeb 2019ITIL 4 - Certificate in IT Service Management
AXELOS Global Best PracticeOct 2019Cobit 5 Certified
Globe TelecomNov 2019
Languages
- enEnglish, old (ca.450-1100)
Recommendations
Hazrul haziq
R&D Engineer Apprentice ARKEMA | ENSIACETGreater Lyon Area
Shashank raju
Revenue Data Analyst @ HighLevel || Former Data Analysis Specialist @ USF || MS in Business Analytic...HighLevel
Nithesh ravindran
SPECIALIST DIAGNOSTIC RADIOLOGIST @ AMBER CLINICSDubai, United Arab Emirates
Ina cela
Legal Advisor and Human Rights DefenderTirana, Albania
Stephania raicher
FP&A / Planejamento Financeiro/ Custos / Gestão de Projetos / Melhoria de ProcessosSão Paulo, São Paulo, Brazil
Rahul d.
Vice President/Product ManagerWesterville, Ohio, United States
Hugh godfrey
Security Supervisor at ABC StudiosNew York, New York, United States
Sintija upīte
Digital media planner/Digital MarketingRiga, Latvia
Анастасия никитина
Open for new job opportunities.Kharkiv, Kharkiv, Ukraine
Dawoud alameddin
Shop Manager at Azadea GroupKuwait
Neethu devasia
Developmental services worker at BCCLToronto, Ontario, Canada
Cat haycock
Experience Coordinator at Off the Map TravelUnited Kingdom
Jonathan ramirez
Front-end Web DeveloperHollywood, Florida, United States
Micael ferreira de souza da conceição
Gestão de estoques | Análise de dados | Redução de custos | Power Bi | Petróleo e gás | Supply chain...Linhares, Espírito Santo, Brazil
Briana ochoa
Board Certified Behavior AnalystLos Angeles Metropolitan Area
Ahmad sami
Project Manager at MDS site & powerUnited Arab Emirates
Syed hamza hassan
Civil Engineer | Site EngineerPrahran, Victoria, Australia
Nyasha nehanda
Area Manager at Econet Wireless ZimbabweZimbabwe
Wesley hamm
Project Manager at EME INDUSTRIAL SERVICES, LLCGreensboro, North Carolina, United States
Eric schmidt
Analyst I - Transmission Cost Allocation | Midcontinent Independent System Operator (MISO) | MPA Gra...Bloomington, Indiana, United States
...