Destiny Gonzalez , CAM, Lyceum

Experience

• 

  MEB Management Services (Morrison, Ekre & Bart Management Services)

  May 2007 - Dec 2010

  CSR

  • Answered calls and responded to emails to handle customer inquiries and provide product and service information.• Resolved customer complaints, processed orders, and escalated priority issues to ensure customer satisfaction.• Managed call information according to standard operating procedures and produced call reports.

• 

  Baron Properties

  Mar 2010 - May 2011

  Leasing Consultant

  • Greeted customers, provided property information, and showed available units to match their needs.• Screened customers to ensure property requirements were met and verified application accuracy.• Ensured applicants signed contracts and understood terms and conditions.

• 

  Mission Rock Residential, LLC

  May 2012 - May 2013

  Assistant Manager

  • Accurately prepared accounting records and reports, including Final Account Statements and monthly close-out.• Collected and secured rental payments, input daily transactions, and verified accuracy of banking deposits.• Maintained awareness of local market conditions and trends to contribute marketing ideas to the Community Director.

• 

  Allison-Shelton Real Estate Services

  May 2013 - Dec 2015

  • Negotiated leases with tenants to ensure optimal rental rates and collected security deposits.• Managed property finances by collecting rents, paying bills, and analyzing variances.• Enforced occupancy policies and procedures to maintain a safe and secure environment for tenants. • Established competitive rental rates by analyzing local market trends and calculating overhead costs, resulting in increased profitability.• Attracted high-quality tenants through strategic advertising and personalized showings, enhancing property occupancy rates.• Achieved financial goals by diligently collecting rents, managing expenses, and analyzing budget variances to ensure optimal financial performance. • Operated accounting software to record, store, and analyze information.• Ensured timely payment processing by verifying accuracy of invoices and coding.• Prepared and reviewed financial books for properties on a monthly basis.• Assisted in lease transactions by typing leases and gathering applicant history.

  • Property Manager

    May 2015 - Dec 2015

  • Property Manager

    Feb 2014 - May 2015

  • Assistant Manager

    May 2013 - Feb 2014
• 

  Shelton Residential Services

  Dec 2015 - Mar 2019

  • Established rental rates by surveying local rates and calculating overhead costs, resulting in optimal profit margins.• Attracted tenants through strategic advertising and referrals, showcasing the advantages of the property.• Accomplished financial goals by collecting rents, analyzing variances, and initiating corrective actions as needed.

  • Community Manager

    May 2013 - Mar 2019

  • Property Manager

    Dec 2015 - May 2018
• 

  Greystar

  Mar 2019 - Nov 2019

  Community Manager

  Community Manager at The Harmony in Suprise

• 

  Shelton Residential Services

  Jun 2020 - Apr 2022

  Community Manager

  Mercury on Mill

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  IDM Companies

  Jul 2021 - now

  Community Manager