Akash Agrawal

Experience

• 

  Matrimony Directory

  Aug 2013 - Apr 2015

  Sr. Executive

  ▪ Managed B2B sales for Delhi NCR.▪ Key Responsibilities was to handle SME’s and MSME’s for New Sales.▪ Ensure target achievements with strict adherence of Sales Process and internal procedures.▪ Got Rewarded as Sales Revenue Champion and Sales Guru for my Sales Performance

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  IndiaMART InterMESH Limited

  Apr 2015 - Mar 2017

  Assistant Manager

  ▪ Responsible for New Customer On-Boarding on Indiamart Platform for Delhi NCR▪ Responsible for maximizing Customer On-Boarding via outbound Sales approach – Cold Calling > Prospecting > Meeting > Closure >▪ Worked as an interface between the customer and internal support teams to ensure that the customer receives the best possible service from the company. ▪ Achieve growth and hit sales targets by successfully managing the sales team.▪ Mentoring and coaching all the New Sales Joiner at Branch Level.▪ Got Rewarded as Emerging Star at National Level. Show less

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  CHOLAMANDALAM INVESTMENT AND FINANCE COMPANY LIMITED

  Apr 2017 - Oct 2018

  Deputy Manager Logistics

  • Handling all the key Accounts.• Generating revenue from existing clients.• Ensuring that correct products and services are delivered to customers in a timely manner• Develop and establish new ideas to improve customer experience.• Close interaction with existing Customers for smooth flow of their Services.• Coordinating with logistics team Accounts team to fulfill their Logistics Requirement and Payments respectively.• Strong follow up with clients on Call & Email• Generate new leads by strong follow up & reference with existing client.• Resolve any issues and problems faced by customers and deal with complaints to maintain trust Show less

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  TVS Supply Chain Solutions

  Oct 2018 - Jun 2022

  Customer Success Manager

  ▪ Managing key accounts of the North India - Client relationship management, business growth, Key Account Management.▪ Working directly with GM – Outbound Logistics, managing and driving initiatives within deadlines and with maximum output.▪ Planning and driving initiatives for the zone - order growth, operations improvisation, supply gap fulfillment, improving customer experience, ensuring better offerings from competition.▪ Analyzing performance metrics and Legal Contracts; provided reports; researched and resolved issues leading to satisfactory outcomes.▪ Ensure Complete process from On- Boarding to Vehicle Placements to Invoicing to Payments for Customer and Vendor.▪ Reduce customer and Vendor complaints by driving different process among the team members.▪ Maintaining the alignment of goals and agenda of a particular drive within teammates.▪ Training and Managing Team members.▪ Ensure excellent client service to retain and earn new future business.▪ Established and maintained strong relationships with internal cross functional operational teams to ensure optimal results.• Close interaction with existing Customers for smooth flow of their Services. Show less

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  Rhenus Logistics

  Jun 2022 - now

  • Regional Manager

    Oct 2024 - now

  • Branch Manager - Road Freight

    Mar 2023 - Nov 2024

  • Manager - Key Accounts

    Jun 2022 - Mar 2023