
Kyle Kocher
Staff Pharmacist

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About me
Pharmacist Manager at Evernorth Health Services
Education

University of Missouri-Kansas City
2003 - 2009Doctor of Pharmacy - PharmD Pharmacy
Experience

Red Cross Pharmacy
Jul 2009 - Jun 2013Staff PharmacistVerify prescriptions for accuracy, safety and drug interactions.Counsel patients regarding medications.Administer vaccines per protocol and prescription order.Medication therapy management for patients with multiple chronic disease states.IRB certified as a pharmacist provider for research in wellness and hypertension studies.Oversee multiple technicians and ensure efficient pharmacy workflow.Wellness coach for store employees.

Surgery Center of North Central Missouri
Jan 2011 - Jan 2013Consultant PharmacistMedical chart reviews ensuring proper use and administration of medication.Check operating, anesthesia and recovery rooms for outdated or unusable medication.Review formulary and provide cost effective medication alternatives.Answer staff medication questions.

Shop'n Save Pharmacy
Jun 2013 - Jul 2014Staff PharmacistVerify prescriptions for accuracy, safety and drug interactions.Counsel patients regarding medications.Administer vaccines per protocol and prescription order.Medication therapy management for patients with multiple chronic disease states.Oversee multiple technicians and ensure efficient pharmacy workflow.

Express Scripts
Jul 2014 - Oct 2021Lead PharmacistResponsible for all quality concerns and issues that arise during day to day operations in the pharmacy. Duties include mitigating prescription errors due to mechanical or human error, managing drug recalls, short dated products and internal quality alerts.Write and update Standard Operating Procedures and Critical Task Lists for pharmacists and technicians. Initial author of HVF Spill Mitigation and Clean out Accumulator and Bottle Line Mitigation SOPs. Covid-19 Task Force, Change Agent and Ice Production Kaizen event member.Responsible for day shift pharmacist scheduling.Subject Matter Expert for prescription label changes throughout the pharmacy as well as new pharmacist onboarding. Show less

Evernorth Health Services
Oct 2021 - nowPharmacist ManagerLead team of home delivery pharmacists responsible for ensuring patients receive high quality and professional care.Implement standard operating procedures and best practices for the pharmacist and pharmacy operations teams.Manage pharmacist and operations workflow to efficiently serve our patients and clients while maintaining quality and compliance standards within the pharmacy.Conduct client and internal tours of the home delivery pharmacy.Implemented order weight failure process, reducing external medication errors by 10%.Implemented alternative packaging process, reducing waste at St. Louis Home Delivery Pharmacy by over $286,000 per year.Implemented vial label validation process, reducing label integrity issues by 15% and preventing multiple hours of lead pharmacist and operations rework per week.Completed Leading with Excellence cohort 6. Presented Member Satisfaction Performance Guarantee to executive panel.Representative of “A behind-the-scenes look at Express Scripts Pharmacy” video. Show less
Licenses & Certifications
- View certificate

Registered Pharmacist - Missouri
Missouri Board of PharmacyJul 2009 - View certificate

Registered Pharmacist - Illinois
Illinois Department of Financial and Professional RegulationNov 2013 
Pharmacy-Based Immunization Delivery Certificate
American Pharmacists AssociationJan 2008
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