Victoria Martinez

Experience

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  Marie Callenders’s

  Jan 2013 - Jan 2017

  Server
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  Darden

  Jan 2017 - Jan 2020

  Server
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  BCforward

  Jan 2019 - Jan 2020

  PDO , Social Media Data Analyst at Meta
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  Celebration Nation Inc

  Jan 2020 - now

  Outreach Director

  -Directed the planning and execution of large-scale outreach programs, ensuring effective community service and engagement.-Strategized and identified potential partnerships and outreach methods leading to enhanced community involvement and support.-Planned and executed four major projects that have evolved into annual events, highlighting successful project execution and long-term impact.

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  Accenture

  Jan 2022 - Jan 2023

  Trust & Safety Analyst at Meta

  -Collaborated closely with cross-functional teams to establish and maintain a proactive response system for policy violations, enhancing user trust and safety.-Leveraged data analytics tools to swiftly identify and report platform malfunctions, ensuring resolution of technical issues through the use of internal databases and comprehensive documentation.-Partnered with the user services team and engineers to refine best practices for tracking social media metrics, enhancing AI data feeds and system accuracy.-Consistently completed 5,000 tasks per week with a 99% quality score, distinguishing myself as a top performer on the team. Show less

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  Stanford Health Care

  Jan 2024 - now

  Project Coordinator intern, Technology and Digital Solutions

  -Created a communication plan template that was well received and adopted by the PMO team resulting in project clarity and team alignment.-Created and maintained dashboards for over 27 projects using ServiceNow software, ensuring meticulous project documentation and tracking.-Served as the key liaison between stakeholders and the project team, utilizing Jira ticketing to ensure cost recovery.-Facilitated daily stand-up Scrum meetings and recorded detailed notes, boosting team communication and project continuity. Show less