Heba El-Attar

Heba El-Attar

Trainee

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location of Heba El-AttarEgypt

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  • Timeline

  • About me

    Regional IT Operation & Support Lead MENA & West Central Africa at Corteva

  • Education

    • Notre dame des apotres

      1987 - 2000
      General Secondary Certificate Mathematics
    • Cairo University

      2000 - 2004
      Bachelor's degree Information Technology Good

      Graduation Project: Arabic OCR – Grade: Excellent

  • Experience

    • Oratech

      Jul 2003 - Sept 2003
      Trainee

      Using and manipulating Oracle applications

    • DuPont Pioneer

      May 2004 - May 2013
      I.T System associate

      • Working in a domain Environment to Provide Support for Main Office users and Remote users to maintain and upgrade workstations, laptops.• Install windows and all required software on new computers and Ensure Company Policy applied. • Provide technical assistance and follow up for incoming user queries and issues related to computer systems, and software.• Manage data backup and recovery plans for all servers and manage tape retention.• Joined the mobility team that is responsible for providing support for users using Mobile Emails. • Deliver training sessions for new implemented software. Show less

    • DuPont Pioneer

      Jul 2013 - Jun 2015
      Client Services Consultant
    • DuPont Pioneer

      Mar 2016 - now
      Site I.T. Lead
    • Corteva Agriscience

      Jun 2018 - now
      • Regional IT operations & Support Lead MENA & West Central Africa

        Jul 2022 - now
      • IT Operation & Support Egypt, North Africa

        Jun 2018 - Aug 2022
  • Licenses & Certifications

    • Microsoft Certified Professional (Windows XP)

      Microsoft
      Jul 2010