Heba El-Attar

Experience

• 

  Oratech

  Jul 2003 - Sept 2003

  Trainee

  Using and manipulating Oracle applications

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  DuPont Pioneer

  May 2004 - May 2013

  I.T System associate

  • Working in a domain Environment to Provide Support for Main Office users and Remote users to maintain and upgrade workstations, laptops.• Install windows and all required software on new computers and Ensure Company Policy applied. • Provide technical assistance and follow up for incoming user queries and issues related to computer systems, and software.• Manage data backup and recovery plans for all servers and manage tape retention.• Joined the mobility team that is responsible for providing support for users using Mobile Emails. • Deliver training sessions for new implemented software. Show less

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  DuPont Pioneer

  Jul 2013 - Jun 2015

  Client Services Consultant
• 

  DuPont Pioneer

  Mar 2016 - now

  Site I.T. Lead
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  Corteva Agriscience

  Jun 2018 - now

  • Regional IT operations & Support Lead MENA & West Central Africa

    Jul 2022 - now

  • IT Operation & Support Egypt, North Africa

    Jun 2018 - Aug 2022