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Paul Hoare

Paul Hoare

ESL teacher

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location of Paul HoareTbilisi, Georgia

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  • Timeline

  • About me

    Technical writer/editor at Global Reporting Initiative

  • Education

    • Galway Language Institute

      -
      Certificate in English Language Teaching (CELTA) Teaching English as a Second or Foreign Language/ESL Language Instructor

    • National University of Ireland, Galway

      2001 - 2005
      Bachelor’s Degree Sociology & Political Science, French

    • Brighton MET (formerly City College Brighton and Hove)

      -
      Postgraduate Diploma NCTJ Journalism

    • Dublin City University

      -
      Master's degree International Security and Conflict Studies

  • Experience

    • Various

      Jan 2002 - Mar 2022
      ESL teacher

      Worked intermittently in several countries; taught all ages/levels/abilities to numerous nationalities/cultures in multiple contexts: private tutor; high school; Korean national school, kindergarten, Hagwon/private academy; university-admission exam classes; taught students with learning difficulties.

    • Hertz

      Jan 2006 - Jan 2008
      Corporate Client Care Representative

      UK Corporate Fast-Track team principle contact to priority clients, e.g. Ministry of Defence; LEX Defence; BAE (British Aerospace); BSkyB; BP; Doosan Babcock: Handled/remedied/resolved all service-related queries/complaints/issues to strict timeframes; drafted free-format correspondence emails/letters, individually tailored case by case; inbound/outbound contact with client counterparts to facilitate/maintain/improve client relations; liaise with senior management to improve process efficiency

    • American Express

      Jan 2008 - Jan 2011
      CBO/Fraud Analyst, Bilingual French/UK Markets

      Senior member four-person team responsible for French market (including Overseas Departments/DOM); identification of card accounts established with intention of non-payment; liaised with card members, internal departments (Fraud, Authorizations, Collections, Customer Service), private banks, solicitors; used internal/external risk assessment tools to pre-empt potential high credit loss accounts; performed ad-hoc investigations for other risk areas; determined risk by assessing previous personal history, linkages to other accounts, spend patterns, other known indicators; took preventative action on accounts in timely, accurate manner Show less

    • Migrant ACTIVE

      Jan 2013 - Jan 2013
      French Interpreter

      Worked with a Dublin inner-city information and advocacy group for migrant participation in community projects.

    • Aislinn Education Centre for Survivors of Institutional Abuse

      Feb 2013 - Mar 2014
      Support Worker

      Assisted victims of mental/physical/sexual abuse (some with mental health, substance/alcohol abuse issues), with basic literacy skills, basic computer/word processing/internet skills, resume/cv building, supervision/amateur drama productions, excursions.

    • Centre for Accountablity and Rule of Law, Sierra Leone (CARL-SL)

      Dec 2017 - Sept 2018
      Project Officer

      Research, analysis, report and grant proposal writing; project development/implementation; community outreach/advocacy; election observer.

    • Action Against Hunger

      Oct 2019 - Mar 2022
      Communication Officer

    • Global Reporting Initiative (GRI)

      Mar 2022 - now
      Technical writer/editor

  • Licenses & Certifications

    • Certificate in English Language Teaching (CELTA)

      Galway Language Institute
      Jan 2007

    • NCTJ Multi-media News Journalism Diploma

      City College Brighton and Hove
      Jan 2009