Katie Robinson BA Hons

Experience

• 

  Stockton Borough Council

  Aug 2006 - Feb 2008

  Receptionist

  Training & Employment Services in Stockton-On-Tees. I worked full time for Training & Employment Services (TES). Within this role I would man reception, greet & assist staff, students and visitors, assist members of staff with their work, arrange interviews for students, keep an up to date register of staff, students and visitors, postal duties, deal with confidential paperwork, provide a typing and photocopying service for staff and students on the programme, create personal files for new students starting the programme, produce and completing confidential documents for Inductions, work towards strict deadlines, Health & Safety and COSHH Regulations, deal with queries either via the telephone or face-to-face, cash handling, create requisitions for our Stockton Borough Council, keep a stock check of the Stationary and First Aid Kit and monitor the reviews of students on the programme. Show less

• 

  Tees Inshore Engineering Ltd

  Feb 2008 - Dec 2009

  Receptionist

  Within this role, I would complete basic administration duties such as filing, photocopying, data entry, processing invoices, postal duties, running the reception, liaising with management and customers either face to face, electronically or via the telephone.

• 

  Manners & Harrison

  Oct 2010 - Jul 2014

  Estate Agent

  Working full time; I liaised with the public, building good rapport, gaining instructions and sales. Working in the busy Stockton branch, I often worked extra hours to meet buyers at properties to conduct viewings. Administrative duties we carried out to create property folders, keep track of viewings and vendor contact. I would visit vendors and take photographs of their property and would then create their own individual brochure, ready for sale and would also suggest improvements to increase the saleability. Show less

• 

  Parker Stag Ltd - Estate and Letting Agents

  Aug 2013 - Jul 2014

  Estate Agent

  Within Parker Stag LTD, I take on numerous roles such as Administrator, Sales and Lettings Negotiator, Accompanied Viewer, Property Valuer and Receptionist. I deal with telephone, face to face and e-mail enquiries effectively and efficiently within a timely manner, ensuring every enquiry with prospective tenants, purchasers and clients is implemented to the highest of standards. Being customer faced, I can relate to customers and build up a good client relationship to ensure further business with them. I accompany potential clients to viewings at various properties within Parker Stags’ lettings portfolio and sales market to ensure regular income for the business. Show less

• 

  ICL Group

  Jul 2014 - Oct 2014

  Technical Assistant

  Working on a temporary contract on a full time basis within the Safety Department, I input data onto a database such as Risk Assessments, Hand Arm Vibration logs, Weekly Safety Talks for all the departments, EGRESS walks, Contraband searches, Safety Audits, Near Misses and Health Surveillances. I also complete a Weekly Safety Compliance Summary for each site within the Cleveland Potash group and update the notice boards and near miss folder in the Mine Building on a daily basis. Completing general administration duties such as filing and scanning is also another one of my daily duties within the departments. Conscious that I am dealing with sensitive information, I am diligent with any documents or information that I may come in contact with. Show less

• 

  Allied Health Group

  Nov 2014 - Feb 2015

  Caregiver

  Covering the East Cleveland area, I would give direct care to clients within an allotted timescale.

• 

  ICL Boulby

  Feb 2015 - now

  Provide administrative support directly to the External Affairs and Corporate Relations & Security Managers. Continuously update calendars within the External Affairs Team. Distribute and process community funding applications. Create purchase requisitions for internal use and external companies using SAP system. Liaise with Local Authorities and Parish & Town Council’s to arrange public meetings. Manage in house filing system, ensuring information is continuously updated. Conduct lone working exhibitions around the East Cleveland area on behalf of the company to provide information to the public and gain support in relation to the forthcoming application for Boulby Mine to the North Yorkshire Moors National Park Authority. Show less Reporting directly to the Payroll Supervisor, I am responsible for gathering all necessary information in order to prepare the payment of salaries on a monthly basis. I deal with daily enquiries such as questions regarding the timekeeping system, pay, information technology, employee information and also confidential enquiries. I deal with each enquiry effectively and efficiently. I administer training and qui dance to those whom require it with a professional approach. Having attention to detail, I check the timekeeping system on a regular basis, ensuring the correct level of pay. I also administer and maintain other personnel duties including liaising with all levels, internally and externally via various means of communication. I have also touched on Human Resources with minute taking for appeal meetings and also producing documents in relation to hearings and outcomes. Show less

  • Communications Manager

    Sept 2022 - now

  • External Affairs Communications Officer

    Mar 2017 - Sept 2022

  • Payroll Clerk

    Feb 2015 - Feb 2017