Alina Loux

Experience

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  Community Counseling & Crisis Center

  Sept 2007 - Dec 2008

  Crisis Hotline Volunteer Counselor
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  Heartland Alliance

  Jan 2008 - Jan 2008

  Refugee Youth and Family Services Intern
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  Epic

  Apr 2010 - Mar 2014

  Trained 1,000-4,000 adult learners per year with a well above average trainer evaluation score above 4.5 out of 5. Owned and project-managed multiple high-visibility training projects, including a complete overhaul of one of the hallmark training certifications at Epic, the redesign of Epic's training package for client sites, several version updates, and authoring two new Epic certifications.Client Evaluations of Alina:“I’ve been in many training classes over the years, and this definitely stands out as the best course I have taken to date. Alina has a great command of the subject matter, and her presentation style made the learning much easier.““Alina was really positive and had high energy all the way through the course, which was infectious. She made dry material fun.”“I thought Alina’s performance as an instructor throughout the course was exceptional. As an experienced Epic user, I can attest that her knowledge of Epic and Hospital Billing workflows is very strong.”“It was the best application/system training that I have experienced in 21 years of work experience.”“Kept us focused and engaged. Alina was an awesome trainer; it was easy to see the whole class thought she was great.” Show less

  • End-User Training Success Owner

    Aug 2013 - Mar 2014

  • Corporate Trainer

    Apr 2010 - Mar 2014
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  Beacon Technologies Inc. (Midwest)

  Sept 2014 - Jan 2015

  Learning Consultant at CUNA Mutual Group
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  LinkEHR, LLC

  Mar 2015 - May 2015

  Revenue Cycle Analyst, Epic
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  Bluetree Network

  Jun 2015 - Dec 2016

  Consultant
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  Nordic Consulting Partners, Inc.

  Jun 2017 - Jan 2018

  Consultant

  Built a training program for a new Epic application, onboarded and mentored new trainers, and led go-live daily reporting check-in sessions.

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  Bluetree Network

  Mar 2018 - Feb 2022

  Managed four direct reports while maintaining and supporting the strategic direction and financial success of the Change Management and Education portfolio. Provided engagement leadership and led client training program assessment, strategy, project management, development, and implementation. Wrote, maintained, and delivered instructor led training, on-the-job training resources, and over 100 e-Learning lessons for clients requiring staff augmentation. Cross-functionally collaborated to support the training programs of four applications across a large healthcare organization.

  • Change Management and Education Manager

    Feb 2021 - Feb 2022

  • Senior Consultant, Change Management and Education

    Dec 2020 - Feb 2021

  • Remote Training Solutions Specialist

    Sept 2018 - Dec 2020

  • Epic Consultant

    Mar 2018 - Sept 2018
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  Olive

  Feb 2022 - Sept 2022

  Director of Training, Partner Programs

  Sole owner of Olive Knowledge, a partner training and certification program. Responsible for the market research, training strategy, project management, tool and vendor selection, content creation, content delivery, and outcomes.

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  Crossbeam

  Jan 2023 - now

  Senior Manager of Customer Education