Mitzi Brown, MBA

Experience

• 

  Graves-Gilbert Clinic

  Jul 2004 - Dec 2007

  Registered Medical Assistant/Office Manager

  * Trained in Allscripts EHR* Supervised and trained incoming staff* Obtained and recorded patient vitals and medical history* Performed minor biopsies and skin tag removal under physician's supervision* Removed sutures* Insurance precertification for medication

• 

  Western Kentucky University

  Jan 2008 - Aug 2014

  Registered Medical Assistant/ X-ray Tech

  * Responsible for training new clinical employees on the Electronic Health Record (EHR)* Ordered vaccines and clinical supplies* Obtain vitals, medical history, and chief complaint* Obtain ECGs and PFTs* Administer allergy shots, vaccines, TB skin test, and other injections ordered by providers* Perform suture removal, staple removal, wound care and dressing changes* Obtain plain film X-rays as ordered by providers

• 

  GRAVES GILBERT CLINIC - WKU

  Aug 2014 - Mar 2015

  Registered Medical Assistant/ Limited X-ray Tech

  * Obtain patient vitals, medical history and chief complaint* Administer injections, TB tests, allergy shots and vaccines* Obtain ECGs and PFTs* Perform ear lavage* Insurance precertification for medications and procedures* Obtain plain film x-rays

• 

  Med Center Health

  Apr 2015 - now

  *Provide administrative and clinical supervision of medical assistants, registration associates and other practice staff*Assure staffing levels meet patient care needs*Responsible for performance evaluations*Monitor and approve all time keeping edits, time sheets, overtime, absences and tardiness * Obtain vitals, medical history and chief complaint* Remove sutures and staples* Insurance precertification for radiology services and surgeries* Obtain plain film x-rays

  • Practice Manager of Neurology

    Sept 2024 - now

  • WKU Health Services Practice Manager

    Dec 2022 - Sept 2024

  • Urgentcare Practice Manager

    Sept 2021 - Sept 2024

  • Orthopedics Practice Coordinator

    Nov 2019 - Jan 2022

  • Registered Medical Assistant / Limited X-ray Tech

    Apr 2015 - Nov 2019