Rebecca Sperger

Experience

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  Northwestern Mutual

  Jan 2005 - Jul 2007

  Field Networking College Intern

  This job provided me the opportunity to work full time while finishing college. While working this role I assisted in network equipment moves, expansions and dissolves of field sites throughout the United States. I coordinated installations and deactivations of various telephony and network services, assisted in purchasing and configuring of technology equipment for field sites, and re-designed and re-organized technical documentation. I also provided training to inform field sites of important changes and how to work with new equipment received. Show less

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  Walmart Distribution Center

  Aug 2007 - Feb 2008

  Transportation Coordinator

  During my short time under this role I coordinated transit and delivery instructions to truck drivers, prepared and provided required documentation to accompany drivers to their destination, maintained accurate records of delivery times and schedules, verified accuracy of truck drivers payroll to delivery records, and provided customer services to stores, vendors and truck drivers.

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  Society Insurance

  Feb 2008 - now

  Responsible for making a continuous improvement program successful at Society Insurance and ensuring continuous improvement is part of our day to day culture.- Responsible for providing foundational continuous improvement training to all employees - Responsible for training and coaching leaders (executives, managers, supervisors, individuals at a senior level in their role) in deeper continuous improvement knowledge to ensure effective and efficient management of day to day operations.- Manages methodologies, process and tools utilized to improve efficiency and effectiveness throughout the organization based on customer needs and value- Implemented various team collaboration tools for teams to perform a daily/weekly check in (i.e. team huddle)- Responsible for coaching Lean Six Sigma Green Belts and Black Belts thru project work- Assisted with company wide transformational project. While being part of this project I was able to work within the Scaled Agile Framework environment, serve as a Scrum Master, Product Owner, and Business Analyst as we worked to ensure a successful implementation that brought process improvements to our workforce.- Review, analyze, and evaluate business systems and user needs to ensure efficient process creation and system selection/creation across the organization- Coordinates and facilitates Kaizen events. - Tracks and reports efficiency gains, ROI, etc. on improvement projects Show less As a project and technology lead I continued to build off of my prior role within Society Insurance and continued to support our Workers Compensation department. Within this role I continued to analyze business process information to facilitate business application development on key projects to enhance systems and processes. Under this role I gained deeper project management experience and change management experience. I assisted with development and implementation of a department strategic vision that related to automation and technology initiatives and supported the direction and deployment of business applications within the department. Show less As a business analyst with a focus on Workers Compensation I collected and analyzed data, developed and improved processes, assisted with development of technology solutions, and coordinated vendor integrations. As part of this role I collaborated with cross functional areas on a daily basis to assist with corporate alignment of process creation and system development. I also coordinated system testing (QA, UAT, regression, financial, etc.), implementation plans, and provided end user training on new and updated applications and processes. Show less

  • Continuous Improvement Program Manager

    Aug 2017 - now

  • Business Project and Technology Lead

    Dec 2015 - Aug 2017

  • Workers Compensation Business Project Analyst

    Feb 2008 - Dec 2015