Beatrice Cedras

Experience

• 

  Creative Housewares (Pty) Ltd

  Apr 2017 - Feb 2018

  Front Desk Receptionist/Switchboard Operator

  Receive & welcome customers & clients. Offer refreshments. Update customers on the progress of their products’ repairs. Print, laminate, and file documents. Take stock of spares. Operate switchboard & transfer calls to relevant people. Make copies & scan documents. Provide administrative & customer service support. Book accommodation for sales representatives. Check, update & correct petrol slip statements. Sending absenteeism, and attendance register daily. Sending & responding to customer emails & queries. Process payments & complete invoices of spares & repairs done. Register the customers' products online for warranty. Interact with customers & clients to ensure high customer satisfaction & service quality. Show less

• 

  SGS

  Mar 2020 - Feb 2021

  Trade Centre Administrator/Data Capturer

  Print documents. Scan documents. Data entry. Data analysis. Data capturing. Office administration. Office support. Exporter portal WIP data compilation.

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  3M

  Jan 2022 - Jun 2022

  Warehouse Administrator/POD Clerk

  Report to Warehouse Manager. Capture GRNs to the system. Move units to the warehouse. Compile reports. Stock take & count. Assist with dispatching of stock and units. Capture & file load manifest. Data Capture. Electronic Data Entry. Assist Manager with administrative tasks.Capture technical documents onto MS Teams. Liaison with drivers.

• 

  PACE Valves (Process and Allied Contracting Equipment)

  Aug 2022 - Sept 2023

  Report directly to Office & Orders Manager. Manage switchboard and transfer all calls to colleagues. Receive clients and parcels at reception. Maintain quotation files etc. Assist key personnel as requested and complete ad hoc duties. Assist with all administrative functions as requested by key personnel. Submit relevant quotations and datasheets. Assist clients with pricing and advise ETA. Liaison with clients and personnel on products. Order & organize Office Stationery. Assist clients and key personnel with Sales queries. Show less Create and send quotations. Follow up with customers and suppliers. Receive customers, clients, and suppliers. Operate the switchboard and redirect calls. Take messages. Receive parcels. Follow up on quotations. Respond to RFQs. Capture inquiries of quotations. File quotations, completed orders, and supplier documents. Assist clients and staff with sales queries. Lock and unlock the office upon entering & leaving. Offer refreshments to clients and office staff. Ensure the kitchen is well kept. Archive old files. Show less

  • Receptionist/Admin Assistant

    Jul 2023 - Sept 2023

  • Junior Admin Assistant

    Aug 2022 - Jul 2023
• 

  Adcock Ingram Critical Care

  Mar 2024 - now

  AICC Receptionist

  Report directly to the head of Human Capital. Prepare coffee for the head of Human Capital. Liaise with the canteen and coffee shop staff when ordering refreshments and snacks for management, clients, and visitors. Manage the switchboard and transfer all calls to relevant departments. Receive clients and staff members' parcels at the front desk. Assist the Human Capital department as requested and complete ad hoc duties. Assist with all administrative functions as requested by the key personnel. Receive candidates for interviews. Receive new employees and offer refreshments. Assist in-house clinic with new staff inductions. Assist with capturing the file director for the customer service department—book meeting rooms on the Outlook calendar. Assist with printing and creating packs (bundles) for employee inductions. Hand out and assist with the MIE and AICC forms for reference checks. Store the documentation in an orderly manner. Retrieve MIE and AICC forms for the Human Capital department. Assist the HR with the noticeboard updates and announcements. Capture employee’s car registration data on Excel and liaise with security by email updates. Assist HC in preparing for audits. Show less