
Mike Pierce
Fixed Operations Director

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About me
Parts Business Development Manager
Education

General Motors University of Automotive Management
1989 - 1992Automotive Fixed Operations ManagemantFixed Operations ManagementService Department ManagementParts Department ManagementDealership Business ManagementGeneral Motors WINS Warranty Systems
Experience

Jeff Gordon Chevrolet
Feb 1988 - Nov 1998Fixed Operations Director
Stevenson Automotive
Feb 1999 - Nov 2003Parts & Service Director
David O'Neal SAAB, Suzuki
Jan 2004 - Sept 2005Parts & Service Manager
Bell and Bell Buick GMC Truck
Oct 2005 - May 2012Parts Manager
Pecheles Ford Toyota
Jun 2012 - Apr 2013Parts Manager, Parts & Service Manager
Nissan Motor Corporation
Apr 2013 - Oct 2019Wholesale District ManagerResponsible for consulting with and training Nissan & Infiniti Parts Managers in all aspects of managing a profitable and efficient parts department. In addition to working with Parts Managers I regularly meet with Dealer Principles to review strategies for growth and improving Parts ROI. Prior responsibilities with Nissan have included being a Team Leader managing the work of nine Wholesale Specialists working throughout the North and Eastern United States as well as being one of four Field Team trainers with responsibility for training new hires to properly evaluate and advise management regarding Parts operations, personnel, and profit opportunities. Show less

Pierce Automotive Solutions
Oct 2019 - Apr 2022Fixed Operations Trainer, ConsultantIndependent Fixed Operations Trainer, Consultant for the Automotive and Powersports Industries. With 40+ years of Retail and Wholesale experience working at times with over 100 dealerships I've seen a lot of challenges (opportunities) creatively turned into success stories. Whether it's for specific Service, Parts or DMS concerns let me put my knowledge and experience to work for you today. If you've got concerns ... I've got solutions!

MOBIS Parts America
Apr 2022 - nowParts Business Development Manager
Licenses & Certifications

Certified Service Manager (CSM)
General MotorsSept 1995
Certified Service Manager (CSM)
Mazda North American OperationsApr 2001
Master Certified Internet Sales Manager
Ford Motor CompanyJun 2012
Certified Parts Manager
American Honda Motor Company, Inc.Apr 2000
Certified Parts Manager
General MotorsOct 2005
Certified Parts Manager
Ford Motor CompanyJun 2012
Certified Parts Manager
Toyota North AmericaJun 2012
Certified Service Manager (CSM)
American Honda Motor Company, Inc.Apr 2000
Master Certified Outside Wholesale Sales Manager
Ford Motor CompanyJun 2012
Certified Parts Manager
Mazda North American OperationsApr 2001
Honors & Awards
- Awarded to Mike PierceWholesale Market Builder Award Nissan North America Jun 2017 Recognized for Outstanding Growth in Wholesale Market Share in the Mid-Atlantic Region.
- Awarded to Mike PierceWholesale Specialist of the Year Nissan North America Apr 2016 Recognized for the Highest Attainment of Yearly Objectives by a Wholesale Specialist.
- Awarded to Mike PiercePaul DeLang Award for Excellence Nissan North America Apr 2015 Recognized for Leadership, Success, and Contributions to the Team Effort by a Nissan Wholesale Specialist.
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