Matthew Shulman, MBA

Experience

• 

  Adamas Holdings

  Mar 2008 - Aug 2008

  Assistant General Manager

  • Assisted with oversight of daily office operations; ensuring laws, codes, regulations, ordinances, and directives were followed. • Reviewed, inspected, and observed workplace environment for company policy compliance.• Assisted Account Managers in closing business acquisitions.

• 

  Verizon Wireless

  Sept 2008 - Aug 2012

  Retail Sales Supervisor

  • Continuous education for employees on various mobile operating systems. • Facilitated Wireless Workshops for customers weekly on products that were sold in stores. • Overachieved sales goals through new customer activations and existing service.• Provided effective customer service to clients in all functional areas of the business. • Retained high levels of Net Promoter Score through customer feedback.• Maintained high ratio of accessory take rate per device sold to maximize business. Show less

• 

  AT&T

  Aug 2012 - Nov 2014

  Assistant Retail Sales Manager

  •Motivate, Supervise, and schedule staff of up to 15 employees, ensuring company strategic targets and customer service levels are attained and exceeded.•Recommend products and services of existing consumer / business accounts through Account Analysis.•Coach, observe, develop and counsel staff on the Consultative Sales Approach and What Right Looks Right.•Utilize “PDTS” to track employee progress and development. •Increased profits and customer experience through suggestive selling; effectively retaining and growing the business.•Provide new product sales trainings, re-training through skill drills and presentations.•Analyze daily sales reports to strategically align store and staff goals. Report results To Area Sales Manager and Director.•Uncover new business opportunities through targeted prospecting, cold calling, walk in and networking.•Assist sales consultants with difficult client interactions to support sales process and uncover missed opportunities.•Develop culture of high expectations and sales standards for employee goals and customer experience.•Develop working sales presentations through trial and implementation of new strategies. Awards and Honors• September 2012 Top Gun Award Overall Store Sales• October 2012 Top Gun Award Overall Store Sales• March 2014 Top Gun Award Highest Digital Life Sales Company Wide• May 2014 Top Gun Award Overall Store Sales• 3rd Quarter Top Gun Sales 2012 and 1st Quarter Top Gun Sales 2014 Show less

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  Unique Settings

  Dec 2014 - Sept 2015

  Manager Sales Operations

  • Train, Coach and Execution of consultative sales approach to sales personnel staff of ten to deliver the “Unique” Experience.• Assist sales consultants with difficult client interactions to support sales process and uncover missed opportunities.• Educating sales consultants on listening for buying motives, trigger words, and upselling strategies for sales development.• Monitor daily business process, ensuring order fulfillment and delivery, maintain accurate scheduling, ensuring inventory levels. • Opening / Closing procedures, securing inventory, and maintaining best in class appearance. • Build and grow repeat clientele by assisting staff with their client books and asking for referral leads. Show less

• 

  TeleGO

  Oct 2015 - Apr 2017

  Business Consultant / Director of Sales

  • Proficient at identifying new business opportunities, email interest from website / cold call / or out and about prospecting. • Executing effective sales strategies to attain sales goals and grow the business.• Advise clients on new VOIP deployments,different types of systems, upgrade paths, and best industry practices.• Follow up post sale to ensure great customer experience, resolve any customer issues, and additional sales opportunities.• Supporting the sales team with their prospective clients and accounts.• Analyzing sales reports, sales funnel, creating projections and understanding trends. Show less

• 

  LifeStation, Inc.

  Aug 2016 - Apr 2017

  Account Manager

  ● Respond to incoming calls in a timely and professional manner.● Consistently meet and exceed performance benchmarks (sales, calls and percentage of close).● Identify potential customer pain points and how our product will suit their needs.● Ability to uncover cancellation motives, and retain service. ● Strong phone and verbal communication skills along with active listening.● Demonstrate and maintain a high level of customer service.● Assist other team members with possible script, conversion, and attachment rate.● Maintain a high-volume workload within a fast paced environment. Assist an average of 550 clients in any given week.● Identifying customers’ needs, clarify information, research every issue and providing solutions and/or alternatives.● Seize opportunities to upsell products when they arise.● Maintain customer focus and adaptability to different personality types. Show less

• 

  SHI International Corp.

  May 2017 - now

  • Responsibilities include proactively generating new business by focusing on key strategic market segments, sales engagement, and executing marketing activities• Design, develop, deliver, and execute partner marketing plans; targeting growing market segments, category-leading partners, and products that are disruptive in the computer industry• Support and develop major Intel related initiatives (IoT, evalCenter, cross-OEM promotions, vPro, etc.)• Understand, position, and leverage Intel resources and capabilities to help close business• Proactively work to foster relationships between SHI Account Executives & the partner’s representatives and resources• Assist Account Executives on customer events and trainings• Coordinate with other OEM teams for joint sales engagements, campaigns, and customer events (HP, Dell, Lenovo, Microsoft, others.)• Work to build awareness of partner’s programs within SHI’s sales organization• Track activity and provide ROI reporting to Intel and SHI management• Plan and manage allocation of MDF budgets. Advise on utilization on any “compete funds” made available from Intel or SHI• Work with Intel to develop and refine customer messaging, enabling Sales to effectively communicate the partner’s value proposition• Work with other Hardware Dept BDM’s, Specialists, and Managers to support SHI’s overall commodity hardware initiatives Show less • Serve as the primary contact for Mimecast in support of SHI’s sales organizations.• Act as a “go-to” resource for SHI sales teams to answer product, program, order processing, and deal registration questions.• Meet and exceed business objectives on a quarterly basis as well as driving key marketing initiatives.• Proactively coordinate subscription opportunities for sales teams for cloud partners.• Identify Customer needs/requirements and recommend appropriate solutions.• Proficient understanding of focused cloud procurement structures and subscription billings.• Conduct conference calls/meetings with SHI sales teams and manufacturer sales teams to sell respective Mimecast products and solutions.• Assist in training SHI sales teams on identified cloud manufacturers products & programs and how customers can benefit by using their core products.• Stay up to date on new product technology offerings and manufacturer specific training and certifications.• Communicative ability to work with other departments.• Ability to uncover new leads to bring business to Shi and Mimecast alike Show less

  • Sr. Business Development Manager - Intel • PPSS End User Compute

    Jan 2024 - now

  • Presales Business Development Manager - Intel Corp

    May 2019 - Mar 2024

  • Cloud Partner - PreSales Specialist - CloudPartner @ SHI International Corp.

    May 2018 - Jul 2019

  • Cloud Partner - PreSales Specialist - Mimecast

    May 2017 - Jul 2019