Jackson Braund

Jackson Braund

Front-End Customer Service

Followers of Jackson Braund58 followers
location of Jackson BraundWaterloo, Ontario, Canada

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  • Timeline

  • About me

    Network Technician at Plextec Inc

  • Education

    • University of Toronto

      2022 - 2023
      Certificate Cybersercurity 95

      Programming Languages & Technologies: Kali Linux; Metasploit; Hashcat; Burp SuiteCybersecurity & Networking: Wireshark; Packet Analysis; Risk Management; Design Network and Architecture; Linux; Windows OS; Cryptography; Cloud Security; Bash Scripting; Vulnerabilities

    • Conestoga College

      2019 - 2021
      Diploma Computer Programming
  • Experience

    • Zehrs Markets

      Jul 2016 - Sept 2017
      Front-End Customer Service

      Developed plans for efficient work accomplishment, resulting in a more organized work environment.Provided exceptional customer service, resulting in high customer satisfaction and repeat business. Demonstrated a strong understanding of product offerings, assisting customers effectively. Prioritized tasks and organized parking lot carts, receiving positive feedback from supervisors and customers.

    • The Home Depot

      Sept 2017 - now
      Lumber Associate

      Maintain/organize in-stock condition of assigned area; ensure clean/safe dept.Assist and direct customers with their project needsDescribe features and benefits of merchandise to drive salesPrepare deck designs/quotes and special orders

    • Toyota Tsusho Group

      May 2022 - Jun 2023
      Team member

      Pick, ship, and receive ordersOrder assembly and repackOperate a counterbalance electric forklift and reach truckAccurately scan warehouse and product labels using a handheld scannerConduct inventory cycle counts using the warehouse inventory management systemPerform cross-trained functions within the work group as neededAll other duties as assigned

    • Plextec Inc.

      Mar 2024 - now
      Computer Network Technician

      Maintain, troubleshoot and administer the use of local area networks (LANs), wide areanetworks (WANs), mainframe networks computer workstations and peripheral equipment.* Evaluate and install computer hardware, networking software and operating system software.* Operate master consoles to monitor the performance of computer systems and networks and co-ordinate computer network access and use.* Provide problem-solving services to network users.* Perform data backups and disaster recovery operations* Install, maintain, troubleshoot and upgrade web-server hardware and software.* Set up local area networks and connections to the internet* Implement network traffic and security monitoring software and optimize server performance.* Modify web pages, applets and scripts* Perform web-server backup and recovery operations Show less

  • Licenses & Certifications

  • Volunteer Experience

    • Volunteer

      Issued by McLennan Speech and Language Services on Jun 2023
      McLennan Speech and Language ServicesAssociated with Jackson Braund
    • Volunteer

      Issued by Anishnabeg Outreach (AO) on May 2023
      Anishnabeg Outreach (AO)Associated with Jackson Braund