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Jesse Sandoval

Jesse Sandoval

Cashier

Followers of Jesse Sandoval57 followers
location of Jesse SandovalSan Antonio, Texas, United States

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  • Timeline

  • About me

    .

  • Education

    • ITT Technical Institute

      2013 - 2016
      Bachelor’s Degree Bachelor of Science Degree in Information Systems and Cybersecurity

    • ITT Technical Institute

      2012 - 2013
      Associate's Degree Applied Science; Network System Administration

    • San Antonio College

      2021 - 2023
      Associate of Science - AS Information Assurance and Cybersecurity 3.68

  • Experience

    • Exxon-Mobil

      Jun 2009 - Aug 2010
      Cashier

      Provide great customer serviceInsure customers and coworkers followed safety regulations towards gas productsCash handling of transactions that exceeded over three thousand dollars daily

    • N/A

      Jul 2010 - Mar 2012
      Security/Promoter

      Maintain safe and fun environmentMaintain cleanlinessObtain new and maintain current clientele;

    • Volt

      Jul 2012 - Sept 2012
      Tier 2 Agent

      Troubleshoot on average of 50 customers daily with U-verse ServicesMultitask with variety of web based toolsMaintain partnership with interpersonal

    • VMC

      Apr 2014 - Aug 2014
      Buffalo Tech Tier 1 Support

      Troubleshot and diagnose based on information given by customer with 15 minute average handle timesAssist customer with rebuilding RAID arrayAssist customer with setting up routers

    • Conduit Global

      Oct 2014 - Mar 2015
      Chat Customer Service

      Assist Verizon Wireless customers via chat with customer service, technical support and billing issues.Support customers about their plan, features, devices, and profile/account information.Assist educating customers about services and apps to help monitor their account usage, manage daily tasks, and stay in touch with their family and friends, and more.

    • IBEX | Global

      Sept 2016 - Jan 2017
      Agent Inbound Customer Service

      Carefully listen to and understand customer issuesExplain product features and benefits, answering questions and setting proper expectations for customer inquiriesIdentify and escalate emerging product or customer dissatisfaction issues

    • TAD Technical

      Apr 2017 - Dec 2019
      2D Computer Mapping Tech

    • TaskUs

      Mar 2020 - Jun 2022
      Content Moderator

    • Nissan of Boerne - Sales & Service

      Mar 2023 - Jun 2023
      IT Manager

  • Licenses & Certifications