Yashika Amin

Experience

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  HyperCITY Retail (India) Ltd.

  Feb 2006 - Feb 2008

  Service Manager

  - Managed Inventory & Requisitions of the Department.- Tracked Departmental Sale and prepare the report for better planning.- Prepared Monthly duty Roster of the Operating Staff.- Maintained Merchandising Standards for better customer satisfaction.- Worked in coordination with BNM team during promotions.- Analyzed the Profit making and Stagnant SKU’s.

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  Meru Cabs Pvt. LTD

  Sept 2009 - Dec 2010

  Customer Service Executive

  - Taking calls related to booking of Cabs.- Assisting the Customers with their traveling and booking related queries.- Checking cab status.- Coordinating with the drivers.- Resolving the issues through calls and emails.

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  HyperCITY Retail (India) Ltd.

  Jan 2011 - Jun 2011

  Service Manager

  - Maintained inventory levels, ordered merchandise, and independently tracked all orders.- Developed and implemented training and on-boarding strategies aimed at improving employees skill level and employee retention with attention to detail, following company policies and procedures.- Coordinate and create associate scheduling, ensuring trained personnel adequately cover all shifts. - Investigate inventory shortages, identifying cause as internal or external, taking necessary employee disciplinary action when appropriate. - Encourage and facilitate strong team environment, furthering the success of the department due to consistent communication and positive relationships among associates. - Continually working to improve and progress in Recruitment, Retention and Reputation in manner that promotes a healthy work environment as well increased sales and repeat business. Show less

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  HG Retail Solutions Pvt Ltd.(Brand – United Colors of Benetton)

  Feb 2012 - Mar 2014

  Store Manager – Franchisee Operations

  - Handled all merchandising, inventory control, ordering, cash control, and maintenance of the store.- Oversee store procedures and maintained KPI's for the store.- Helped in recruitment and interview procedures. - Trained new and existing employees about customer service and personal presentation- Handle customer's issues and queries. - Assisted in merchandising and promotions.

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  Saffron Lifestyle Traders Pvt Ltd

  Mar 2014 - Dec 2014

  Store Manager – Franchisee Operations

  - Helped in Recruitment, Selection, Grooming and Training of the new employees, along with training existing employees about Customer Service, Personal Presentation and during sales- Handle all merchandising, inventory control, ordering, cash control, and maintenance of the store.- Checking and maintaining the Visual Merchandising.- Oversee store opening and closing procedures and maintaining KPI's for the store.- Handle customer service issues and queries. - Input data to prepare daily sales reports and regularly use weekly and monthly data to develop sales and promotional strategies.- Assist in merchandising and promotions.- Preparing the Monthly duty Roster of the Operating Staff. Show less

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  DCB Bank

  Feb 2017 - Mar 2018

  Assistant Manager - Alternate Channels