Dynesti Otero

Experience

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  SP+ (SP Plus)

  Nov 2018 - Apr 2022

  Event Staff at University of Miami

  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.• Responded quickly to incidents and assessed active situations for security concerns.• Addressed problems quickly and reported clear information while working under minimal supervision.• Monitored event activities to track schedule and prepare for crowd movements.• Provided friendly and professional assistance to employees, visitors, and customers.• Monitored building and property entrances and exits to detect intrusions and protect assets. Show less

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  Florida International University - Orientation and Family Programs

  Jan 2019 - Jan 2020

  Peer Advisor (Orientation Leader)

  • Shared resources, opportunities, and activities to support mentee's learning and development.• Counseled students regarding course and program selection, class scheduling and registration and career planning.• Prepared students for later educational experiences by encouraging exploration of learning opportunities and perseverance through challenging tasks.• Coordinated referrals to help students obtain campus services.• Facilitate orientations to over 15,000 students throughout the summer.• Fundraise with the office of Orientation and Family Programs.• Helped staff conduct student orientations and special events.• Mentored participants throughout year with ethical leadership and service. Show less

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  South Beach Wine & Food Festival®

  Feb 2020 - Feb 2020

  Staff Employee

  • Transport the chefs and their goods from their vehicles to their designated tabling stations• Transport restock goods to tabling stations• Greet and assist every customer with the utmost cheerfulness and respect.• Worked closely with team members to deliver project requirements, develop solutions, and meet deadlines.

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  Rubenstein Law

  Jul 2022 - Sept 2023

  Legal Assistant

  - Specialize in Personal Injury Law.- Oversee a significant caseload of personal injury lawsuits.- Engage in communication with customers, insurance adjusters, and healthcare professionals to collect the data required for case management.- Assist attorneys with the pre-litigation preparation and organization of case files.- Create and submit legal papers such as complaints and demand letters.- Examine and summarize the case documents, including the medical records.- Carry out more tasks as needed. Show less

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  Morgan & Morgan, P.A.

  Oct 2023 - now

  Case Manager