Ana R. Obando Cortés

Experience

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  Vidrios Escazú

  Jan 2015 - Sept 2018

  Commercial and Administrative Coordinator

  In charged of creating and executing the agenda.Manage budgets.QuotationsManage and routing phone callsProcessing and reporting the office expenses.Maintaining physical and digital employee records.Schedule in-house and external meetings.Distribute incoming mail.Manage and order office supplies.Make travel arrangements.Address employees’ and clients’ queries (via email, phone orin-person).Prepare presentations, spreadsheets and reports.Update office policies as neededClient facing processes. Mostrar menos

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  Western Union

  Jan 2019 - Jan 2019

  Accounts Payable

  Involved in an specific project for International transition accounting systems. Responsible for identifying the accounts to pay and escalates production issues to Team Leader as appropriate.Ensures that all cases assigned are properly accounted for at the end of each business dayCases resolution with relevant parties (buyers, requestors and suppliers, etc.) to resolve critical issues preventing double payments to be processed.Cash application flow. Prepare weekly and/or monthly reports on problem queue payments and aging analysis. Mostrar menos

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  Accenture

  Sept 2019 - now

  Employee Relations and Performance Management: Actively manage and resolve employee relations issues, conduct thorough HR investigations, and handle disciplinary actions to ensure a positive and productive work environment.Coaching and Development: Provide coaching and guidance to managers on people management practices, including employee development, performance reviews, and terminations, to support their growth and effectiveness.Policy Implementation: Assist in the development and implementation of HR policies and procedures, ensuring they are aligned with company goals and compliant with labor laws. Recommend and drive impactful changes based on employee feedback and data.Engagement and Retention: Organize and support both local and remote engagement activities, including quarterly events and offsite gatherings, to foster a strong team culture and reduce turnover.Talent Acquisition Support: Collaborate with the Talent Acquisition team to align recruitment strategies with business needs, participate in interviews, and support the onboarding of new hires.Learning and Development: Partner with the Learning & Development team to create training materials and conduct training programs that address employee needs and enhance skill sets.Compliance and Confidentiality: Ensure compliance with governmental and labor legal requirements while maintaining the highest levels of confidentiality and integrity in handling sensitive employee information. Mostrar menos Staffing and Skills Alignment: Worked closely with project leaders to identify staffing needs and match candidates to roles based on their skills and project requirements, ensuring effective resource allocation.Career Development: Facilitated discussions around skill development and career progression, helping employees align their career goals with project opportunities.Relationship Management: Established and maintained strong relationships with Project Executives, project teams, and HR colleagues to address concerns and foster collaboration.HR Policy Communication: Ensured clear communication of HR policies and procedures to project managers and team members, supporting adherence and understanding across the organization.Problem-Solving: Analyzed and resolved lower-complexity issues related to staffing and employee development, contributing to overall project success and employee satisfaction. Mostrar menos Migration & Documentation: Coordinated migration operational activities from the Chile region, including knowledge transfer (KT) and documentation tasks, ensuring a smooth transition and comprehensive record-keeping.Expense Reporting & Approval: Managed and approved employee expense reports, ensuring compliance with company policies and accuracy in financial documentation.Financial Analysis & Reporting: Prepared and analyzed financial information for client journal entries, supporting month-end close activities and ensuring timely and accurate financial reporting.Invoice Processing: Processed invoices throughout the month using an accounting ERP system, maintaining efficiency and accuracy in financial transactions.General Ledger Validation: Validated and followed up on numbers impacting the general ledger (GL) to ensure accurate financial records and identify discrepancies.Internal Controls: Implemented and monitored internal control procedures to uphold the integrity and accuracy of financial records.Cash Flow Management: Maintained strong communication with the Payments Treasury team to optimize cash flow and resolve any financial discrepancies or issues. Mostrar menos

  • HR Partneer

    Jan 2023 - now

  • Talent Connector - HR Partner Career Advisor

    Jan 2021 - Jan 2022

  • RTR Accounting Analyst

    Sept 2019 - Jan 2021