
Mari Lewis
Intern

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About me
Customer Success Manager
Education

Davis High School
2004 - 2007
UC Davis
2007 - 2011Bachelor of Arts Community and Regional DevelopmentActivities and Societies: Pi Beta Phi, Division 1 Soccer
Experience

Pyramid Construction
Mar 2010 - Jun 2010InternIntern

Mark III Construction, Inc.
Jun 2010 - Jun 2011Office AssistantOrganized and helped maintain a 2 million square foot portfolio containing 51 buildings in both California and Texas. Set new organizational system for property files consisting of deeds, title documents, insurance, testing reports, vendor contracts, property tax and assessors notices. Supported accounts payable staff in preparing bi-monthly check runs.

Trinity Management Services
Jul 2011 - Feb 2012Leasing Agent/ Assistant Property Manager• Addressed and serviced the property management requests of 440 units.• Managed a team of two leasing agents, eight maintenance staff.• Inspected available market ready units and communicated related service needs to necessary parties Leasing Agent- Sales• Created 150 advertisements per month to generate new prospective clients.• Achieved $700,000+ in sales in 6 months of leasing.• Coordinated move-ins and move-outs, and communicated with tenants to achieve maximum service satisfaction.• Created extensive lease agreements for apartments.• Maintained in-depthknowledgeofcompetitionthroughconsistentevaluationofmarketconditions and trends. Show less

AGI Avant Group, Inc
Jun 2012 - Feb 2014Administrative AssistantAGI Avant Group is a San Francisco-based real estate development and investment company that develops successful residential, commercial and mixed-use projections. AGI provides strategic consulting on financing, market assessment, partner development and regulatory requirements.Provided administrative and clerical support to staff as needed.• Assisted on 4 separate projects developed in the city of San Francisco by providing rent comps forpro forma’s.• Managed monthly draws for the current projects. Show less

RENTSFNOW INC
Feb 2014 - Aug 2020Senior Leasing AgentRentSFNow specializes in updating classic, historic apartment buildings with modern renovations and design-forward upgrades. This innovative approach preserves and honors these timeless buildings, while embracing contemporary comforts and tech-savvy amenities. Creating an ideal situation for those who want to live a vibrant life without compromises. Veritas manages mixed-use multifamily and retail properties in the San Francisco Bay Area on behalf of institutional and individual investors. • Rented over 1,000 residential apartments.• Manage all aspects of the leasing process.• Market and advertise over 175 vacant units at one time.• Create own client base, coordinate and lead apartment tours, negotiate rental rates and lease terms. • Maintain thorough knowledge of the market trends and comps.• Helped build out our personalized Salesforce platform for the leasing team. Show less

Brick+Timber
Sept 2020 - Apr 2021Director of Leasing• Managed a leasing team of 11 direct reports. • Set pricing and unit allocations, provided administrative oversight, lease negotiations, customer service, and general support.• Trained leasing administrators and leasing coordinators on best leasing practices. Managed closing process, including closing deals and negotiating new leases.• Tracked prospective tenant comments on new units and provide feedback on floor plans and amenities to the asset management, property management and design teams.• Assisted investment team with market analysis; scope recommendations and general comments regarding vacant units and market rents.• Served as leasing expert; actively tracking days on market, promotions and market prices.• Provided resident services team with insight and collaboration on negotiating lease renewals.• Maintained a professional, positive and effective online presence (YELP, Google, Instagram and company website) in collaboration with resident services, property management and branding/marketing consultants.• Monitored resident relationships with an in-depth understanding of residents, their needs, and trends.• Presented regular updates for institutional financial partners and oversaw investor leasing update email distributions.• Coordinated and executed marketing and promotional campaigns including website management, SEO optimization, functionality and content.• Managed and tracked utilization of the CRM system. • Set leasing team goals and leasing team compensation.• Approved applications, leases, and addendums, while staying current with changing legislation and legal review of the documents before sending out to new prospective tenants.• Ensured business continuity for move-ins, move-outs, paint and cleans, and unit access with the resident managers and property managers through collaboration with the leasing team. Show less

Latch
Jan 2022 - May 2022SaaS | PropTech | Smart Access | Enterprise Account ExecutiveLatchOS is a full-building operating system of software, products, and services designed to make every building better.$1m hardware and $1m software quota responsibility, covering 150 enterprise customers in the West territory.

Entrata
Feb 2023 - nowCustomer Success Manager
Licenses & Certifications

Real Estate Salesperson License
Department of Real EstateMar 2012
Languages
- spSpanish
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