Aron Abrams, PMP, PMI-ACP, CSPO, ASM, FCXP (CX-I)

Experience

• 

  Aflac

  Jan 2010 - Aug 2010

  Insurance Agent

  Business-to-business sales of supplemental health insurance in the central PA marketplace.

• 

  Comcast

  Jul 2011 - Mar 2012

  Business Account Executive

  Business-to-business sales of data, video, and voice services to the small-to-mid-sized business market in Washington, DC Metro area.

• 

  AVIXA

  Mar 2012 - Sept 2018

  As a Program Manager at AVIXA, I was responsible for the creation, direction and maintenance of programs that benefit the association's members. Programs include webinars, events, a company certification, councils and committees, and more. Responsible for the development of ANSI approved performance and management standards that apply to the audiovisual industry.

  • Member Services Program Manager

    Sept 2013 - Sept 2018

  • Standards Project Coordinator

    Mar 2012 - Aug 2013
• 

  Blue Cross NC

  Oct 2018 - now

  Responsible for the growth and management of highly visible Customer Service Product Lines within BCBSNC. Responsible for leading a team that is dedicated to the management and execution of enhancements to our key experience-driven customer service offerings within Blue Cross NC.

  • Sr. Product Line Manager

    Jun 2024 - now

  • Team Lead, Program/Project Management - Concierge and Commercial Markets

    Mar 2021 - Jun 2024

  • Program Manager

    Oct 2018 - Mar 2021