
Dodi R.
Operations Manager

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About me
Senior HR Leader | 16+ Years Bridging People, Strategy & Growth
Education

IBMT University Surabaya
1995 - 1999Bachelor Degree Business AdministrationActivities and Societies: Students Senates Member

SMA Negeri 9 Surabaya
1993 - 1995Phisical
Experience

KokarFI
May 2002 - Nov 2004Operations ManagerLead and coordinate daily operations across multi-department functions, overseeing six direct supervisors and managing over 110 employees to ensure operational efficiency and business continuity.Manage end-to-end operational performance in a diverse business structure including production, services, retail, and store operations, ensuring alignment with corporate objectives and customer satisfaction.Establish and manage strategic partnerships, including joint venture collaboration with a major telecommunications provider in Timika for the launch of a new outlet.Drive community development initiatives, including mentoring local cooperatives (Koperasi) in human capital development, entrepreneurial skill-building, and product innovation within the Food & Beverage sector.Oversee cross-functional operations, including Sales, Network Infrastructure, Finance, and Human Resources, to ensure cohesive performance and achievement of company goals.Collaborate with departmental supervisors to improve workforce capabilities, enhance productivity, reinforce ethical work culture, and uphold operational accountability across all business units. Show less
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KiSEL (OFFICIAL)
Sept 2005 - Apr 2008Oversee and coordinate all branch operations and business functions, including Sales, Network Management, Finance, and Human Resources, to ensure the achievement of branch performance targets and overall organizational goals.Lead cross-functional teams to drive operational excellence, implement strategic plans, and ensure compliance with company policies, financial controls, and service quality standards.Collaborate with department supervisors to enhance workforce effectiveness through performance coaching, capability building, and continuous improvement initiatives.Develop and implement strategies to optimize workforce productivity, integrity, and accountability across all departments within the branch.Monitor branch performance metrics, analyze operational data, and drive corrective actions to improve profitability, customer satisfaction, and team engagement. Show less Oversee and coordinate all branch operations and business functions, including Sales, Network Management, Finance, and Human Resources, to ensure the achievement of branch performance targets and overall organizational goals.Lead cross-functional teams to drive operational excellence, implement strategic plans, and ensure compliance with company policies, financial controls, and service quality standards.Collaborate with department supervisors to enhance workforce effectiveness through performance coaching, capability building, and continuous improvement initiatives.Develop and implement strategies to optimize workforce productivity, integrity, and accountability across all departments within the branch.Monitor branch performance metrics, analyze operational data, and drive corrective actions to improve profitability, customer satisfaction, and team engagement. Show less
Business Assurance
Sept 2007 - Apr 2008Branch Manager
Jan 2007 - Sept 2007Branch Manager
Sept 2005 - Jan 2007

PT ABM Investama Tbk.
Apr 2008 - May 2009HR & General Affair Department SuperintendentConduct wage analysis and salary benchmarking to support the development of competitive and equitable compensation structures aligned with market trends.Prepare and deliver HR presentations to senior management and regulatory bodies, ensuring clear communication of policies, procedures, and compliance matters.Manage full-cycle recruitment processes, including job posting, candidate screening, interviewing, testing, selection, and onboarding for open positions.Maintain accurate employee records and HR documentation, including benefits enrollment, personnel actions (hires, promotions, transfers, terminations), and government-mandated reports.Coordinate and deliver management training programs on key HR topics such as recruitment, interviewing techniques, performance evaluations, disciplinary actions, and termination procedures.Lead and analyze labor market wage surveys, providing actionable insights to ensure organizational compensation practices remain competitive and compliant. Show less

PT Tata Bara Utama
May 2009 - Nov 2013Human Capital & General Affair ManagerDevelop and implement HR policies, procedures, and management systems to align with business goals, support workforce efficiency, and ensure legal compliance.Oversee the execution of all HR functions, including talent acquisition, employee relations, performance management, training & development, compensation & benefits, and workforce planning across the organization.Ensure compliance with local labor laws and regulatory reporting by identifying applicable legal requirements and updating policies and procedures accordingly.Manage employee records and HR documentation, ensuring timely analysis, maintenance, and reporting as required by government agencies or internal stakeholders.Prepare and control the annual HR budget, including forecasting and monitoring expenditures for personnel, recruitment, training, and HR services.Liaise with external vendors and service providers, such as recruitment agencies, temporary staffing firms, and relocation service providers, ensuring service level agreements (SLAs) are met.Lead and administer performance management programs, ensuring alignment with organizational objectives, legal standards, and principles of fairness and transparency.Manage compensation and salary administration programs, ensuring internal equity, market competitiveness, and adherence to legal requirements.Provide leadership, coaching, and support to HR staff, including supervising clerical and temporary personnel, and advising line managers on HR best practices and employee relations. Show less

PT Wargi Santosa
Mar 2015 - Oct 2020Head Of Human Resources & General AffairDevelop and execute Human Resources strategies and policies aligned with the organization’s short-term and long-term business objectives, while ensuring full compliance with applicable labor laws and government regulations.Lead and oversee the implementation of core HR functions, including talent acquisition, workforce planning, performance management, employee development, compensation & benefits, and HR operations, ensuring alignment with company-wide strategies and operational plans.Manage and monitor the HR Department budget, ensuring effective and efficient utilization of resources in line with organizational goals and financial targets.Design, evaluate, and manage competitive remuneration frameworks, ensuring internal equity, external competitiveness, and alignment with industry benchmarks and the organization’s financial capabilities.Coordinate and supervise training & development initiatives, including needs assessment, learning roadmap, implementation, and post-training evaluation to achieve targeted competency development at all organizational levels.Lead strategic workforce planning, including forecasting organizational manpower needs, and overseeing end-to-end recruitment and selection processes to ensure timely and quality talent acquisition based on job requirements and business needs.Establish and manage performance management systems, overseeing the full performance cycle—goal setting, mid-year reviews, feedback, coaching, and annual appraisals—to ensure individual, team, and organizational performance objectives are achieved.Oversee HR operations, personnel administration, and HRIS systems, ensuring data accuracy, process efficiency, and optimal support for organizational functions. Show less

Rejeki Semanggi Sejahtera Group (Semanggi Group Holding)
Sept 2022 - Nov 2024Senior Human Capital ManagerPartner with line managers to deliver daily strategic HR support, offering expert guidance on employee matters, organizational development, and performance optimization.Provide human capital solutions that drive employee engagement, enhance team effectiveness, and improve overall organizational performance.Collaborate with HR leadership to analyze workforce trends and key HR metrics, identifying improvement opportunities and aligning initiatives with business strategy.Leverage data-driven insights to support strategic decision-making and provide actionable recommendations to HR and management teams.Manage complex employee relations issues, ensuring fair, consistent, and legally compliant resolution processes.Facilitate grievance handling and conflict resolution, acting as a neutral mediator to achieve timely and effective outcomes.Build and maintain strong partnerships with employees and leaders, fostering a culture of trust, collaboration, and mutual respect.Implement employee engagement and retention strategies, aimed at improving workplace morale and reducing turnover.Ensure consistent interpretation and application of HR policies and procedures, promoting internal equity and legal compliance.Advise leadership on HR risks and policy implications, supporting informed and responsible decision-making.Monitor, track, and report workforce analytics, including turnover, engagement, and training effectiveness, to align with business performance goals.Support succession planning and talent development efforts, collaborating with leaders to identify high-potential talent and critical role pipelines.Conduct training needs analysis and facilitate employee development programs, enhancing team capabilities and supporting career progression.Assess training outcomes and recommend improvements, ensuring learning initiatives align with organizational goals and skill gaps. Show less

PT Tribuana Citra Traktor Mobilindo
Jan 2025 - Jun 2025Manajer Sumber Daya ManusiaDevelop and execute end-to-end recruitment strategies, including job postings, candidate screening, interviewing, selection, and final hiring decisions to attract top talent.Ensure a seamless onboarding process for new hires, while addressing employee concerns and resolving workplace conflicts to maintain a positive and inclusive work environment.Conduct exit interviews and analyze turnover data, using insights to recommend improvements in employee retention strategies and workplace culture.Assess training needs and design employee development programs, including planning and executing learning initiatives to support career growth and upskilling.Oversee and implement performance management systems, including goal setting, performance reviews, and feedback sessions to drive individual and organizational performance.Administer compensation and benefits programs, ensuring internal equity, market competitiveness, and compliance with applicable regulations.Stay updated on labor law developments and HR best practices, ensuring HR policies, compensation structures, and benefits offerings remain compliant and competitive.Analyze HR metrics and workforce data, identifying trends and opportunities for improvement in employee engagement, turnover, and productivity.Maintain accurate and confidential employee records, ensuring timely updates and compliance with data protection regulations.Develop and implement HR policies and procedures, ensuring alignment with company goals and labor laws.Act as a liaison between management and employees, promoting open communication, policy understanding, and effective conflict resolution. Show less
Licenses & Certifications
- View certificate

HR and Digital Transformation
LinkedInOct 2021 - View certificate

Talent Management
LinkedInOct 2021 - View certificate

Human Resources: Pay Strategy
LinkedInOct 2021
Languages
- enEnglish
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