Chinemeze Iwuoha

Experience

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  National Youth Service Corps

  Oct 2015 - Oct 2016

  Corps Member

  Mandatory para-military training and national service year for graduates. During this period I gained creative and collaborative problem-solving skills, team leadership, teamwork and discipline

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  VSO

  Oct 2015 - Oct 2016

  NYSC/Youth Corps Volunteer

  Volunteer helping to eradicate poverty and illiteracy in rural communities through community awareness campaigns and classroom teaching.

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  Diamond Bank Plc

  Jan 2018 - Mar 2019

  Cluster Control Officer

  ▪ Oversight responsibility for the adherence to the bank’s policies and procedures, purview of coverage is within Diamond Bank Nigeria Plc Port Harcourt cluster.▪ Review of transaction tickets for correctness, and noting exceptions in view of recommending regularization.▪ General Ledger reviews noting anomalies and advising regularization entries where applicable.▪ Review of ATM reconciliation, interbank clearing transactions, detecting, processing errors and reconciliation of the Bank’s books.▪ Account opening documentation reviews to ensure compliance with regulatory requirements.▪ Spot checks on vault, systems room, ATM and sweeps aimed at ensuring clean desk policy and complete chronological documentation.▪ Review of inventory/stock count in central store and branch stores for completeness and record update querying observed differences where applicable.▪ Conduct investigation on suspected case(s) of fraud, misconduct and other irregularities giving justifiable recommendations on conclusion.▪ Investigation of customers’ complaints and other related issues, reporting on findings, making recommendations and following up to resolution.▪ Conduct fixed assets verification and rendering necessary report upon conclusion.▪ Render monthly returns to tax authorities (FIRS, SBIR) for branches within Port Harcourt Cluster promptly. Voir moins

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  Access Bank Plc

  Jan 2019 - Nov 2022

  Relationship Officer

  I comprehensively managed a balance sheet of over $7M worth of liabilities and risk assets for customers in the retail space providing financial advisory services, credit facilities - consumer loan reviews, processing and customer information, conducted KYC of customers, drove sales, consistently grew my liability to over 200% from April 2019 to November 2022.As a Relationship Officer, I was pivotal to delivering the bank's mandate on digital loans with an agreeable 92% positive feedback for exceptional service delivery from customers within my portfolio. Voir moins