Rachael Cross

Experience

• 

  Carson Law Group

  Apr 2014 - Aug 2014

  Secretary

  Served clients in a small attorney’s office by greeting them as they came in the building or answering the telephone in order to provide great customer service.Assisted attorneys by transferring calls to the correct extensions, filing confidential paperwork and checking the mail to make sure that all attorney needs were met.

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  Compass Health

  Nov 2014 - Jan 2017

  Camp Mariposa Volunteer

  • Working with kids (9-12yrs.) at camp, and helping them cope with issues of addiction in their families while offering a fun environment for them to meet others in similar situations.• In charge of keeping track of a cabin of 6 girls, offering help and counseling to those that need to talk, solving problems, and leading fun outdoor and indoor games to get their minds off of difficult issues.

• 

  Fred Meyer

  Jun 2016 - Apr 2017

  2016 Summer Internship• Learned about everyday tasks and responsibilities of Divisional Managers by shadowing them and completing weekly assignments to build leadership skills and understand the ins and outs of management.• Conducted interviews, filed paperwork and set up New Hire Orientation with the help of the Human Resource Manager to hire and maintain the most effective and service driven employees.• Worked on engaging employees through small projects such as creating an employee newsletter, making candy bags, interacting with associates on a day to day basis, and presenting this experience to corporate representatives to show ways in which the company can be improved. Show less

  • Cashier

    Sept 2013 - Apr 2017

  • Store Management Intern

    Jun 2016 - Aug 2016
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  Center for Human Services

  Oct 2016 - Dec 2016

  Classroom Assistant in Head Start Program

  • Assisted teachers in a Head Start classroom by cleaning up activities and helping set up lessons to ensure smooth transitions between activities of the day.• Kept children (3-5yrs) engaged with lessons by mentoring and participating with them in order to help them learn.

• 

  PROVAIL

  Apr 2017 - Jun 2019

  Assist individuals with developmental disabilities in their career goals and aspirations.Network with businesses to create customized positions and promote inclusive working environments. Provide coaching and ongoing support to individuals in their jobs.Communicate with stakeholders, maintain documentation and personal files.Mentor new PROVAIL staff on basics of Employment Consultant position - emphasis on job development support. Assist individuals with developmental disabilities in their career goals and aspirations.Network with businesses to create customized positions and promote inclusive working environments.Provide coaching and ongoing support to individuals in their jobs.Communicate with stakeholders, maintain documentation and personal files.

  • Senior Employment Consultant

    Jun 2018 - Jun 2019

  • Employment Consultant

    Apr 2017 - Jun 2018
• 

  CBRE

  Jul 2019 - now

  Associate Project Manager on the Microsoft Account.Manage a portfolio of 28 Microsoft buildings in the Puget Sound; maintaining common area furniture with a team of 4 technicians hired by Microsoft's Supported Employment Program. Analyze data output from inspections for furniture repairs, replacements and other various work orders. Focus on people management and growth for Supported Employees. Responsible for Customer Experience pillar in (2020-2021) as well as Data & Technology pillar (present) managing projects to improve team processes and client relationships. Experience managing PO's for ad hoc furniture cleanings. Show less

  • Associate Project Manager

    Jun 2022 - now

  • Associate Project Manager

    Jan 2021 - Jul 2022

  • Project Coordinator

    Jul 2019 - Jan 2021