Ryan Cooper

Ryan Cooper

Client Relations Team Leader

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location of Ryan CooperSt Louis, Missouri, United States

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  • Timeline

  • About me

    National Director - Hospital Sales at ImageFIRST

  • Education

    • Fontbonne University

      2010 - 2013
      Masters Business Administration

      Activities and Societies: Delta Mu Delta, Kappa Gamma Pi Delta Mu Delta, Epsilon Lambda Chapter – International Business Honor’s Society• Eligible graduate students must maintain a minimum GPA of 3.9• Highest international academic recognition that business students can earn Kappa Gamma Pi – National Catholic College Graduate Honor SocietyFontbonne University, Dean’s List – 6 out of 6 semesters

    • University of Missouri-Columbia

      2004 - 2008
      Bachelors Political Science

      Activities and Societies: Pi Sigma Alpha, Missouri Student’s Association (MSA), Student Organization Allocation Committee (SOAC), Phi Alpha Delta, Magna Cum Laude, Caring for Columbia Program, Big Brothers, Big Sisters of Central Missouri Program Treasurer, Pi Sigma Alpha, Gamma Zeta Chapter – National Political Science Honors Fraternity •Performed various officer duties•Oversaw all fraternity finances•Maintained bookkeeping records•Letter of Recommendation available upon requestOff-Campus Senator, Missouri Student’s Association (MSA) – University of Missouri Senate •Elected via signed petition and held a seat on the Campus – Community Relations CommitteeStudent Organization Allocation Committee… Show more Treasurer, Pi Sigma Alpha, Gamma Zeta Chapter – National Political Science Honors Fraternity •Performed various officer duties•Oversaw all fraternity finances•Maintained bookkeeping records•Letter of Recommendation available upon requestOff-Campus Senator, Missouri Student’s Association (MSA) – University of Missouri Senate •Elected via signed petition and held a seat on the Campus – Community Relations CommitteeStudent Organization Allocation Committee (SOAC)•12 member committee, selected via application/selection process•Reviewed hundreds of budgets, submitted by over 500 student organizations, and approved/denied said budgetsPhi Alpha Delta – National Pre-Law FraternityMagna Cum Laude – National Scholar’s Honor Society University of Missouri – Columbia, Dean’s List – 8 out of 9 semestersCaring for Columbia Program – Miscellaneous volunteer work in ColumbiaBig Brothers and Big Sisters – Helped with fundraising efforts Show less

    • Università degli Studi di Bergamo

      2007 - 2007
      Minor Business Administration

      •Summer study abroad program through the University of Missouri - Columbia•Spent six weeks in an Italian university, alongside Italian students, earning six credit hours towards my Business Administration Minor

  • Experience

    • Faber & Brand, LLC

      Jan 2006 - Dec 2007
      Client Relations Team Leader

      •Supervised 4-5 employees.•Managed and delegated tasks throughout the Client Relations Department.•Reviewed and interpreted hundreds of weekly legal correspondence directly to client executives.•Responsible for ensuring and maintaining high levels of work efficiency in the department.•Held positions on the Mentoring Committee and the Employee Recognition Committee.

    • State of Missouri

      Jan 2008 - May 2008
      Non-Partisan, Legislative Intern

      •Letter of Recommendation Available in my uploaded files (see Activity) or upon request.•Answered constituent calls and reported their concern(s).•Attended Senate Committee Hearings and Sessions and reported on the proceedings.•Provided guided tours of the Capitol Building.

    • Faultless Healthcare Linen

      Sept 2008 - Jan 2022

      •Managed linen distribution/utilization in 17 hospitals and senior living communities (ranging from 25 to 700 bed facilities). Accounts managed accounted for over $4.2 million in annual sales•Drove net linen/laundry costs down by over 5%, creating over $400,000 in annual savings for the hospitals serviced•Serviced personalized scrub uniform programs for over 1,100 nurses and doctors•Designed and presented several cost efficiency techniques, many of which were implemented company-wide, including “Inventory-Based Ordering” and “Impact Studies”•Responsible for tracking a wide array of data and presenting/in-servicing information and to Accounts Show less

      • Hospital Business Manager

        Jan 2020 - Jan 2022
      • Regional Director, Sales and Service

        Jan 2017 - Jan 2020
      • General Manager

        May 2015 - Dec 2016
      • Process Improvement Manager

        May 2013 - Apr 2015
      • Hospital Account Manager

        Sept 2008 - May 2013
    • ImageFIRST

      Jan 2022 - now
      • National Director - Hospital Sales

        Jan 2024 - now
      • Regional Sales Manager

        Jan 2022 - Dec 2023
  • Licenses & Certifications

    • Requirements Elicitation and Analysis

      LinkedIn
      Jan 2023
      View certificate certificate
    • Certified Professional Laundry Manager (CPLM)

      TRSA | Association for Linen, Uniform and Facility Services Industry
      Jun 2016
  • Volunteer Experience

    • Board Member

      Issued by WNIPN Charity on Oct 2015
      WNIPN CharityAssociated with Ryan Cooper