Nathan Batista

Experience

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  Linx

  Apr 2007 - Jan 2009

  Apprentice - Financial Administrative / Commercial

  I performed administrative tasks in several areas such as: Billing, Accounts Payable, Accounts Receivable and Commercial Area.As part of the apprenticeship, I studied Technical Business Administration at Senac-SP.

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  SANDRY

  Aug 2009 - Jul 2010

  Systems Analyst

  Responsible for systems support and coordination of equipment maintenance demands (terminals, printers, point of sales, barcode scanners).Quadrant system key user (ERP) performing parameterizations, back office and store users support.

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  Capta Tecnologia

  Sept 2010 - May 2016

  Responsible for specifying new business demands, processes and gathering requirements for the Research and Development (R&D) team in projects such as Point Of Sales (PAF-ECF); Electronic Tax Coupon (SAT); Electronic invoice (NF-e/NFC-e), accounting systems (SPED) and integrations with e-commerce platforms.Member of the committee responsible for evaluating changes in systems and their impacts, where he contributes with a vision and customer needs and the integration of R&D, Support and Implementation teams. Show less

  • Business Analyst

    Aug 2015 - May 2016

  • Deployment Analyst

    Sept 2010 - Aug 2015
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  Linx

  May 2016 - Nov 2019

  Business Analyst - Product Manager

  Responsible for systems the digital invoice, integration with governmental systems and tax technologies.Led squads, discovery cycles, validation, development and delivery to B2B, B2C and B2G markets using agile methodologies such as Scrum, BDD, Kanban, OKR, and tools like Jira Software, Confluence and Azure DevOps Service (VSTS).Developed and participated in high-impact projects being in charge of integrating R&D team, support / customer success, deployment services and devising go-to-market content to ensure product vision and communication strategies.Results:Tax RoadMap of systems;NF-e 4.0 project;MFE-CE Project. Show less

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  Profissional Autônomo

  Jan 2020 - Nov 2020

  Process, Business and IT Consultant

  Bringing together knowledge in business, processes and IT, especially management systems (Linx, Totvs, Mastersaf, SAP, Oracle Cloud ERP, Capta) I worked during this period as an independent consultant for companies in retailing.Projects focused on leaning business processes and how to conduct them with the portfolio of technologies already available in companies, exploring their maximum potential.Identification of gaps, action plans, execution, training and processess monitoring to make the business more fluid and manageable. Show less

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  Luizalabs

  Jan 2020 - Mar 2020

  Product Owner

  Devised solution implementation project to identify counterfeit Stock Keeping Unit (SKU) sold on Magalu Marketplace as a Product Owner (PO) refining the discovery, product vision, defining and prioritizing a backlog with its implementation phases resulting curatorship of the product catalog.

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  Provider IT

  Nov 2020 - Feb 2021

  Product Owner

  As Product Owner (PO) consultant I worked at VR Benefícios squad responsible for offering automation solutions that integrate external sales channels to internal processes and systems of the Company.Discovery, create blueprint technical and business, alignment with the parties, product vision, product backlog and sprint backlog. Management performed through Scrum/Kanban and Jira as a tool.Results:Reduce customer acquisition (CAC).

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  International Brazilian Jiu Jitsu Federation

  Feb 2021 - Nov 2021

  Product Manager

  IBJJF is the main and the most important Brazilian Jiu-Jitsu organization in the world. Aiming at developing a strategy to make the BJJ the most practiced martial art in the world.As of product management techniques (alignment, discovery, prioritization, development, communication, delivery and enhancement) I look for encourage action and add value. I am responsible for the product backlog, create blueprints, RoadMap, user stories, acceptance criteria and sprint planning with tolls like Trello, Jira and Miro.Projects:Customer Success Solutions and Support - Make a multi-channel operation.Gyms Association - Decrease lead time.Athlete Membership and Certification - Automation of stages in this process.I also deal with the company management in terms of business structuring processes, services and the technology team building using agile methods. Show less

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  CRMBonus

  Nov 2021 - Jun 2023

  Head of Products and Design

  Strategic leadership of product and UX teams.Alignment between the Company's objectives with the vision and roadmap of the products, in addition to strengthening teams by encouraging new organizations and processes.Leadership of PMs and PDs in the management of existing products and product initiatives.Projects and Results:Organization of the product team, product vision, roadmap and leadership based on the vision and organization of the Company for which I was one of those responsible.Structuring the development team, defining jobs, evaluation criteria.Budget planning.Development and Launch of Bonus Voucher. Show less

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  F Bank

  Jun 2023 - May 2024

  Head of Tech, Product and UX

  Strategic leadership of technology, product, UX and CS.I joined as one of the first leaders with the challenge of getting this new business off the ground.I am participating in the entire development of the business.