Progya Permita

Experience

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  Kenpark Bangladesh

  Jan 2014 - Jun 2014

  Trainee Merchandiser

  Development of products for clothing brands Columbia and Napapijri. Collaborating between internal and external stakeholders to finalize the final products. An accomplishment worth mention is to complete 90 designer prototypes for Columbia in one calendar month.

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  Coats

  Jun 2015 - Aug 2018

  Customer Service Officer

  • Customer-Centric Operations: Led customer service initiatives by driving sample development, utilizing SAP-MM for business processes, and ensuring seamless communication with internal and external stakeholders across logistics and billing stages, resulting in a 20% improvement in customer satisfaction metrics.•Efficient Business Maintenance: Led a cohesive team in maintaining business operations by implementing a streamlined communication, documentation, monitoring, and reporting cycle, contributing to achieving a targeted sales growth of 150% in 2 years of initiating the new product in Bangladesh market.•Proactive Issue Resolution and Solution-Oriented Approach: Recognized as a fearless team member for consistently escalating and solving issues effectively, showcasing a solution-oriented mindset, which led to a 50% increase in issue resolution efficiency, that also reflected lesser issues in annual internal audit.•Exemplary Contribution Recognition: Received the Cheers Award in the first quarter of 2018 for outstanding contributions to sales and web portal development, managing the completion of 10,000 SKUs for a new product.•Advocacy for Diversity and Inclusion: Voluntarily led a project focused on diversity improvement in the workplace, advocating not only for gender balance but also championing the inclusion of physically challenged individuals, contributing increase in diversity awareness and initiatives within the organization, that implicated the recruitment of visually impaired people in quality assurance (5% of the department). Show less

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  VF Corporation

  Sept 2018 - Mar 2019

  Executive Assistant

  •Streamlined Operations for Country Manager: Managed daily activities, scheduled appointments, and coordinated global team updates, improving efficiency by 25%. This occupied 60% of the core responsibility of my role.•Confidential Operational Efficiency: Oversaw SAP-Concur updates, visa processes, and banking appointments, maintaining strict confidentiality protocols.•Optimized Administrative Support: Provided 40% administrative support, enhancing transportation, accommodation, and visa processes for stakeholders, resulting in a 30% increase in efficiency compared to the previous fiscal year.•Global Collaboration for Reporting: Collaborated with EA counterparts globally for monthly reports, fostering knowledge exchange and improving report accuracy by 25%, by avoiding miscommunication.•Efficient Data Collection and Collaboration: Gathered diverse office data (including sustainability reports) promptly, maintaining a positive approach, ensuring timely information delivery, and improving workflow by 40%. Show less

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  Kontoor Brands, Inc.

  Apr 2019 - Sept 2019

  Executive Assistant

  •Strategic Career Transition: Invited by VFC's Country Manager, I played a pivotal role in collaborative efforts, seamlessly transitioning to a crucial role within Kontoor post-spinoff.•Operational Synergy Across Borders: Harmonized office operations across Bangladesh, India, and Pakistan for the Director of Product Supply-South Asia, ensuring flawless data translation among account managers, boosting operational efficiency.•Confidential Operational Mastery: Oversaw SAP-Concur updates, managed visa processes, and conducted banking appointments with unwavering confidentiality and data security. •Enhanced Administrative Support: Provided 40% enhanced administrative support, optimizing transportation, accommodation, and visa services for stakeholders, both local and international.•Cost-Efficient Accommodation Procurement: Successfully negotiated hotel accommodations at a 20% reduced cost, showcasing adept cost-saving strategies during tenure.•Financial Process Optimization: Convinced the Finance Manager to transition employee banking to a more convenient retail bank, streamlining financial processes and improving staff convenience.•Global Collaborative Excellence: Collaborated globally with diverse Executive Assistants, facilitating insightful knowledge exchange for compiling accurate monthly reports and presentations.•Efficient Data Management and Timely Delivery: Strategically collected data from varied office segments, ensuring timely deliveries through collaborative approaches, maintaining a positive work environment. Show less

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  Kontoor Brands, Inc.

  Oct 2020 - Dec 2020

  Student Intern

  •Strategic Policy Analysis for Gender Inclusivity: Analyzed organizational policies to formulate an internal communication model aimed at improving gender diversity in mid to higher-level employees (showing the pyramid of employment). Utilized design thinking processes and personal business models to gauge the project's success, employing them for comprehensive self-assessment.•Advocacy for Diversity Enhancement: Successfully lobbied for diversity development by proposing modifications to existing policies, aligning the vision with SDG 5 (Gender Equality). Suggested alterations aimed at achieving better gender balance across all organizational levels. Show less

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  Fonden LivaPeople S/I

  Aug 2021 - Apr 2023

  •Efficient Office Coordination and Support: Orchestrated meal planning and organization for crews and inmates, fostering collaboration with inmates for daily needs, contributing to a clean and hygienic environment.•Streamlined Reporting and Inventory Management: Maintained daily reports and updated stock, ensuring accurate and efficient inventory tracking and management.•Supportive Counseling and Guidance: Provided counseling and support to inmates and colleagues during challenging periods, fostering a supportive environment for personal and professional growth. Show less

  • Office Assistant

    Aug 2021 - Apr 2023

  • Master Thesis Project

    Aug 2021 - Feb 2022
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  MetaCompliance

  May 2023 - Aug 2023

  Office Assistant

  •Efficient Office Management: Orchestrated meal planning and organization for office mates, while handling procurement and storage of essential supplies.•Streamlined Operations and Waste Reduction: Managed daily mail, reports, and stock updates, resulting in a 30% reduction in waste through improved inventory management.•Maintained Hygienic Workspace: Ensured cleanliness and hygiene standards, contributing to a healthier work environment for all.

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  Danish Development Research Network (DDRN)

  Jan 2024 - now

  Student Assistant-Event, Compilation and SoMe

  As a student assistant, I will have opportunity to be part of the events, weekly meetings, project assistance, SoMe management and understanding the feature publication process. The bonus and most exciting factor is to know interesting features around the world that are not widely covered in main-stream media.