Tzina Kelesi

Experience

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  Self-Employed

  Sept 2006 - Jun 2013

  Literature teacher in primary and secondary education

  As a teacher I dealt with:-Planning, preparing and delivering lessons to the students-Teaching according to their educational needs-Successful preparation of students in order to enter university

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  Holmes Place Greece

  Jul 2013 - Dec 2017

  I worked as a Reception & Retail Manager in Holmes Place Glyfada, a health club company counting three clubs in Greece. My main responsibility was to be in charge of the reception and the fulfilment of the retail target yearly. As Reception & Retail Manager I dealt with:-Achieving the monthly retail target, reporting on a daily basis concerning the sales and at the end of the month sending a report regarding KPIs-Ensuring that the team functions according to the professional and consistent standards; thus providing a high level of customer focus to meet the business needs-Handling of members’ requests and complains-Leading, monitoring, motivating and inspiring the team, providing them with guidance and support-Recruitment, induction and training of the new receptionists-Receiving merchandise, checking displays, making the inventory, handling the ERP logic system-Planning events for the monthly calendar of the club-Presentations relating to results, strategies and actions Show less

  • Reception & Retail Manager

    Oct 2014 - Dec 2017

  • Receptionist

    Jul 2013 - Sept 2014
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  Up Hellas

  Jan 2018 - May 2022

  I worked as a Key Account Manager in Up Hellas, an indepedently acting subsidiary of the French multinational Up Group, which was established in 1964 and has representation in 19 countries. I am dealing with:-Focusing on growing and developing existing clients-Negotiating contracts with clients, establishing and overseeing internal budgets-Meeting all clients' needs and deliverables according to proposed timelines-Researching new potential clients and generating new business-Maintaining strategic, long-term, trustworthy relationships Show less

  • Senior Key Account Manager

    Jun 2021 - May 2022

  • Key Account Manager

    Jan 2019 - Jun 2021

  • Account Manager

    Jan 2018 - Dec 2018
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  Franke Group

  Jun 2022 - now

  Key Account Manager | Export Manager