Hernando Gaviria

Hernando Gaviria

Support Engineer - Customer Service Division

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location of Hernando GaviriaColombia

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  • Timeline

  • About me

    Co-founder & Business Growth Advisor

  • Education

    • Universidad de La Sabana

      2003 - 2003
      Programa de Perfeccionamiento Directivo Management Development Program

      For Microsoft excecutives

    • Universidad de Los Andes

      2001 - 2001
      Senior Management Program Convenio con la U de San Buenaventura Cali Convenio con la U de San Buenaventura Cali

      Global Economy, Human Development, Finance, Leadership, Markets, Information systems.

    • Pontificia Universidad Javeriana

      1986 - 1994
      Bachelor of Engineering (B.E.) Electronic Engineer

      Activities and Societies: Club de radioaficionados

    • University of Virginia

      2015 - 2015
      New Models of Business in Society

      "New Models of Business in Society por Universidad de Virginia en Coursera. Certificado obtenido el 29 de noviembre de 2015".

  • Experience

    • Zürich S.A.

      Apr 1993 - Jan 1996
      Support Engineer - Customer Service Division

      I was in charge of pre-sales support, implementation and support services related to computer networks and connectivity with AS/400 IBM environments. Major customers: Skandia and Gecolsa.

    • Visión Software

      Jan 1996 - Sept 1997

      I was in charge of handling the relationship with Banco de Occidente, company’s main customer and develop business relationships with other companies like Products Yupi S.A., and EPSA Empresa de Energía del Pacífico. Main projects: Network Implementation based on Windows Server Microsoft Active Directory in the Department of Taxes and National Customs (DIAN) and the e-mail system of Banco de Occidente.

      • Regional Sales Executive

        Apr 1996 - Sept 1997
      • Technology Consultant

        Jan 1996 - Apr 1996
    • Compunet

      Oct 1997 - Apr 1998
      Software Business Manager

      I created the CompuNet software business Unit to sell and implement Microsoft Platform for SAP ERP solutions.Major customers: Corfivalle, Nabisco, Manuelita S.A., Colombina, Harinera del Valle.

    • Microsoft

      May 1998 - Jun 2006

      I was in charge of defining and executing the adoption plan of the latest Microsoft technologies with more than 900 Independent Software Vendors (ISV) and Custom Software Developers (CSD) around four countries in South America.Main achievements: Adoption and development of solutions of more than 250 companies in the region for the launch of Microsoft SQL 2005. This result was greater than what was reached by Microsoft in Brazil. Implementation of a joint work strategy with associations and technological parks in Colombia, Venezuela, Ecuador and Peru, which generated a growth greater than 200% in the formation of professionals in Microsoft technologies. Show less I was in charge of the business development of the corporate market in Cali and the Southwest of the country. I was responsible for the sales of Microsoft software for more than three million dollars annually (US$3.000.000), exceeding the set goals in each period. I was the representative of Microsoft with the Colombo-Americana Chamber of Commerce, civil entities, public and non-profit organizations.Major Segments of clients: industry, consumer, services and public sector.Major customers: Grupo Carvajal, Colombina, Harinera del Valle, Banco de Occidente, Gobernación del Valle del Cauca, EPSA, EMCALI, Grupo Coomeva, Comfandi. Show less

      • ISV Developers Evangelist

        Jun 2003 - Jun 2006
      • Corporate Territory Manager

        Jul 2002 - May 2003
      • Regional Manager

        Jun 1999 - Jun 2002
      • Technology Specialist

        May 1998 - May 1999
    • Parquesoft

      Jul 2006 - Nov 2008
      ParqueSoft + Microsoft Alliance Manager

      The objectives of the Alliance was to promote the development of the software industry in Colombia with products and services of ParqueSoft, the largest technological park of the country, developed by the Microsoft platform, with a value proposition for medium size companies, and government entities.As a result of my management, more than 300 developers of ParqueSoft participated in formation programs of Microsoft technologies, 25 companies of different cities of the country joined the alliance to carry out activities of joint commercialization of products and services, and ParqueSoft became a certified partner of Microsoft in the highest category.Customer Service lead: I also was in charge of defining the Customer Service Strategy of Parquesoft which was a fundamental component to achieve the ISO: 9001 quality certification. Show less

    • CNX

      Aug 2006 - Jun 2014
      Founder, General Manager and Business Development Director

      I founded the company CNX (formerly Conexión GP S.A.) Business Units: professional services on Microsoft Dynamics CRM platform, and corporate communications platform called Dynamic Crystal, create by us in Software as a Service (SaaS) modality.Main responsibilities: legal representation, marketing activities planning and execution, sales team coaching and management, follow up on the activities related to the main business opportunities, customers, distributors and business partners relationship management, handling of complex situations in the execution of the projects, and aperture of new markets.I was at the head of the sales processes and closing deals of CRM solutions in large companies of different industries in several countries. Under my tenure, the company obtained the recognition of Microsoft Colombia as a New CRM Partner of the year 2010, Service Partner of the year 2011. And I achieved a growth in sales greater than 100% year over year.I won in 2010 the entrepreneurship contest of the Bavaria Foundation of Colombia with Dynamic Crystal, our corporate communications platform. The company received seed capital for being recognized as a high impact idea among 8.000 Colombian startups. Colombian government also acknowledged it as an innovative idea and worthy of multiple incentives to strengthen its business model and expand itself to the Latin American markets. Show less

    • Pontificia Universidad Javeriana Cali

      Jan 2015 - Jul 2015
      Customer Relationship Management University Professor

      For Business Administration undergraduate students.

    • GreenSQA S.A

      Jan 2015 - Apr 2016
      Business Development Director

      I was in charge of sales processes formalization and marketing strategy definition including events and digital presence. Also, I was responsible for managing relationships with principal customers in Bogotá and Cali.

    • OFI.com.co

      May 2016 - Mar 2018

      Regional Director Of Sales, Marketing and Operations, responsible for OFI cloud services in Colombia, Mexico, and business development in other latinamerican countries.I created the software and cloud solutions business unit, reaching more than 4.000 users and US$1.7 millions in less than a year. Main partners: Microsoft, Google, Adobe, Autodesk, Prosperworks among others. I opened OFI's first office outside Bogota, I was in charge of hiring the commercial team and I was responsible for the sales and customers and partners relationship. At the end of the first year we reached more than 100 accounts of all sizes, selling around US $ 150,000.

      • Partner and Cloud Solutions Director

        Nov 2016 - Mar 2018
      • Partner and Regional Director

        May 2016 - Apr 2017
    • Grupa.com.co

      Mar 2018 - now
      Director & Business Growth Advisor

      We design and execute sustainable growth strategies. We can boost your company to achieve its business objectives and cause transcendent impact.Our clients are medium-sized companies in Colombia and other Latin American countries, mainly related to the IT industry and the development of real estate projects.

    • ManpowerGroup

      Apr 2020 - Nov 2021
      Consultor Asociado
    • MVM Ingeniería de Software

      Nov 2021 - Jun 2022
      Sales and marketing Lead
    • Mes de Occidente

      Sept 2023 - Dec 2023
      Business Growth Advisor

      Renting y soluciones de valor.

  • Licenses & Certifications

    • HubSpot Marketing Software Certified

      HubSpot
      Jul 2019
    • Programa Especializado - Liderazgo efectivo para el siglo XXI

      Coursera
      Jun 2019
      View certificate certificate
    • Estilos de Liderazgo: opciones para avanzar en desafíos complejos

      Coursera
      View certificate certificate
    • Finding Your Purpose at Work

      LinkedIn
      Dec 2018
      View certificate certificate
    • HubSpot Agency Partner Certified

      HubSpot
      Jul 2019
    • Comunicación, experimentación y aprendizaje en liderazgo

      Coursera
      View certificate certificate
    • Inbound Sales Certified

      HubSpot
      Dec 2019
      View certificate certificate
    • Inbound

      HubSpot
      Oct 2018
    • Autoliderazgo y gestión de emociones para avanzar en desafíos complejos

      Coursera
      Oct 2018
      View certificate certificate
    • Managing Microsoft Dynamics Implementations - Sure Step

      Microsoft
  • Honors & Awards

    • Awarded to Hernando Gaviria
      Ganador Concurso de Emprendimiento de la Fundación Bavaria Fundación Bavaria Oct 2010 En el año 2010 gané el concurso de emprendimiento de la Fundación Bavaria en Colombia con: Dynamic Crystal, plataforma de comunicaciones corporativas desarrollada por la empresa que fundé. Recibí capital semilla por ser reconocida como una idea de alto impacto entre 8.000 startups colombianas. Colciencias y el programa Innpulsa del gobierno colombiano la reconocieron también como una idea innovadora y merecedora de múltiples incentivos para fortalecer su modelo de negocios y expansión a los… Show more En el año 2010 gané el concurso de emprendimiento de la Fundación Bavaria en Colombia con: Dynamic Crystal, plataforma de comunicaciones corporativas desarrollada por la empresa que fundé. Recibí capital semilla por ser reconocida como una idea de alto impacto entre 8.000 startups colombianas. Colciencias y el programa Innpulsa del gobierno colombiano la reconocieron también como una idea innovadora y merecedora de múltiples incentivos para fortalecer su modelo de negocios y expansión a los mercados latinoamericanos. Show less