Karen Taylor

Experience

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  State Farm ®

  Dec 2012 - Aug 2018

  - Enhanced operational efficiency by implementing streamlined standard operating procedures and identifying/managing risks, issues and discrepancies. - Improved regulatory compliance by developing an executive Quality Assurance (QA) dashboard that provides quality results coupled with trending analysis. - Spearheaded audits/assessments, reporting and budget planning (i.e. expense management, production management, cost variance analysis) to build the infrastructure to support various production units within this new department. Show less - Negotiated a vendor contract renewal that resulted in a projected $15M savings over the contract term, improved vendor performance measurements, enhanced legal/regulatory compliance and incorporated financial penalties for non-performance.- Accelerated performance improvements by introducing a new system to track open issues and the timeframe to remediate. This, along with action plan expectations, improved vendor accountability and allowed internal business areas to focus on this key functions. - Maximized project success rates and resource efficiency (for the company and vendor) by implementing tighter management processes/programs and by consulting with key stakeholders on project objectives, expected outcomes and action plans. Show less - Reduced risks and improved performance monitoring processes by implementing a vendor oversight framework to oversee 60+ vendor-related operations and creating a new staff structure to properly carry this work out. - Enabled better utilization of tenured employees, optimized succession planning efforts, and eliminated 60% of mismatched work functions with skill sets by created a tiered structure based on level of complexity and implementing a temp to hire system. - Optimized operational efficiency by reducing service turnaround time from 2-3 weeks to 1-2 days. Show less

  • Business Development Manager

    Apr 2017 - Aug 2018

  • Vendor Relationship Manager

    Nov 2014 - Mar 2017

  • Bank Operations Manager

    Dec 2012 - Nov 2014
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  Unhinged Perspective

  Nov 2019 - now

  Emotional Healing Coach

  Karen at Unhinged Perspective works with clients to replace old, destructive beliefs and behaviors by helping them unlearn and reprogram their subconscious mind and allow rapid, profound, and lasting transformation to take place. She coaches others on identifying and breaking free from the root cause of their self-limiting beliefs. She is connected with clients who are struggling to reach their highest potential because they are limited by fear, living in their comfort zone, and struggling to break their negative, self-sabotaging habits. Clients are educated on how beliefs are formed and the role ego plays in keeping us stagnant. Karen helps the client identify, unlearn and rewrite what has held them back in order to create a reality they desire and deserve. This reprogramming of the subconscious mind establishes empowering beliefs that are in alignment with the client's authentic self, enabling them to live fully, and love and accept themselves. Show less