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Tom Bollens

Tom Bollens

Technical Support Engineer

Followers of Tom Bollens982 followers
location of Tom BollensTremelo, Flemish Region, Belgium

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  • Timeline

  • About me

    Product Owner at AXA Group Operations

  • Education

    • HONIM

      1999 - 2002
      Bachelor's degree Applied Computer Science

    • Sint Martinus Overijse

      1993 - 1999
      Secondary Economics - Modern Languages

      Economics + Modern Languages

  • Experience

    • Microdevice

      Feb 2003 - Dec 2006
      Technical Support Engineer

    • Econocom

      Jan 2007 - Apr 2011
      Consultant

      Backup System Engineer @ Sanoma Magazines BelgiumBackup System Administrator @ ALD AutomotiveBackup Support Engineer @ LeaseplanBackup System Administrator @ GSK (Pharma)Backup Support Engineer @ PfizerBackup System Engineer @ SOMATIBackup Site Engineer @ Quintiles Belgium

    • Quintiles

      May 2011 - Oct 2014
      Site Support Engineer

      Mobile Device Management (Mobile Iron, Good for Enterprise and BlackBerry).Active Directory Management and maintenance.Windows Server 2003 to Windows Server 2008 R2 Migration.Windows XP to Windows 7 Migration.End-User training on Office 365 & Lync 2013 (other topics too).Procedure and documentation for 1st & 2nd line Engineers.

    • Cheops

      Oct 2014 - Dec 2017
      IT System Administrator

      IT System Administrator at Cheops for Managed Staffing.Mobile Device management in combination with Office 365 migration for Axa-Tech.Active Directory Management and Maintenance.Exchange 2010 to Office 365 Migration for Axa-Tech.Configuring , designing and implementing new services using Office 365 (Voice n' Video services).Office 365 Migration for Axa-Tech Belgium.Technical Lead on OneDrive integration.Workplace engineering and continuous service improvement projects for Axa-Tech. Show less

    • AXA Group Operations

      Jan 2018 - now

      Excited to announce my transition to the role of Product Owner for Meeting Experience, where I will have the privilege of leading a high-value team in creating impactful solutions. I am thrilled to bring my expertise in project management, user experience, and stakeholder collaboration to this dynamic role. Looking forward to collaborating with the talented individuals on our team to develop innovative meeting solutions that will streamline processes and enhance user experience. Grateful for the opportunities that have led me to this new chapter and eager to contribute to the success of our team and organization. Show less

      • Product Owner

        Nov 2024 - now

      • Lead Technical Specialist

        Jan 2021 - Nov 2024

      • IT Service Delivery Expert

        Jan 2018 - Jun 2023

  • Licenses & Certifications

    • 70-410 - Installing and Configuring Windows Server 2012 R2

      Microsoft
      Nov 2014

    • Advanced Product Owner

      Thiga Academy
      Oct 2022

    • Artificial Intelligence for Students

      LinkedIn
      Aug 2024
      View certificate certificate

    • ITIL Foundation

      EXIN your ICT competence partner
      Feb 2012

    • Professional Scrum Master 1

      Scrum.org
      Mar 2017

    • Communicating Across Cultures (2018)

      LinkedIn
      Aug 2024
      View certificate certificate

    • Interpersonal Communication

      LinkedIn
      Apr 2021
      View certificate certificate

    • AirWatch Enterprise Mobility Associate

      AirWatch by VMware
      Dec 2015
      View certificate certificate

  • Volunteer Experience

    • Educator

      Issued by ToekomstATELIERdelAvenir on Oct 2016
      ToekomstATELIERdelAvenirAssociated with Tom Bollens