Cornel Dragnescu

Experience

• 

  MedImmune

  Jan 2008 - May 2011

  Production Manufacturing Operator

  - Responsibility to ensure all logging data, house keeping schedules, daily checks, production check sheets and safe systems of work are all in place, up to date and maintained.- Calibration, repair and set up of manufacturing equipment.- Ordering and managing levels of consumables and PPE.- Waste disposal of pharma and solvent waste.- Working in a health and safety conscious manner at all times.- Production and review of SOP's for equipment and processing where relevant to ensure practice meets procedure.- Identify and implement departmental process and documentation improvements, deviations and corrective / preventative improvements.- Ensure compliance with GPMs standards. Show less

• 

  Teva

  Jun 2011 - Aug 2016

  Duties and responsibilities: to pack, set-up, operate, monitor and improve automated packing equipment used for the packing of blow-fill-seal nebules on a range of shift patterns, to undertake change over and basic daily maintenance and to trouble shoot and resolve equipment issues in a quick and effective manner, accordance with SOPs to ensure compliance with cGMP. Duties and responsibilities: to inspect filled syringes, using manual and automatic methodology, and pack sterile products in compliance with Standard Operating Procedures, Quality Standards and in accordance with site performance targets.

  • BFS Packaging Technical Operator

    Jan 2012 - Aug 2016

  • PFS Packaging Technical Operator

    Jun 2011 - Dec 2011
• 

  Stefanini

  Sept 2016 - Apr 2018

  - Excellent communication and presentation abilities.- Very strong problem solving skills.- Strong analytical skills.- Dedicated to providing the best possible level of support.- Strong experience in planning and executing company upgrades.- Diagnose, troubleshoot and resolve a wide range of software, hardware and network issues.- Served on team installing hardware and software upgrades.- Install, configure and modify hardware and software to ensure optimal performance.- Provided first-tier support and troubleshooting for technology products and applications.- Prioritize and escalate issues where required. Show less

  • ESD Support Specialist

    Aug 2017 - Apr 2018

  • Helpdesk Travel Agent

    Jan 2017 - Aug 2017

  • Information Technology Specialist

    Sept 2016 - Dec 2016
• 

  Genpact

  Apr 2018 - Feb 2022

  Information Technology Support Specialist

  - Being the single point of contact in IT matters.- Responding to call-outs in a timely fashion.- Updating self-help documents so customers/employees can try to fix problems themselves- Dedicated to providing the best possible level of support for user requests around CPU's, SSD's, software, network and service issues.- Using ticketing system for tracking of the required steps / action taken.- Coordinate incident resolutions with Level 2 and Level 3 staff.- Validating customer invoices and checking for any signs of tampering. - Making payments in Western Union Business Solution tool towards customers. Show less

• 

  Wipro

  Feb 2022 - now

  Information Technology Desktop Support

  - Offering technical support by phone or email making the proof of professionalism in the relationship with clients.- Working with customers/employees to identify computer problems and advising on the solution.- Logging and keeping records of customer/employee queries.- Analyzing call logs so you can spot common trends and underlying problems.- Updating self-help documents so customers/employees can try to fix problems themselves.- Working with offshore server, network, email, and it security teams if the problem is more serious.- Testing and fixing faulty equipment (if possible). Show less