Virendra Singh, PMP®

Experience

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  HCL Infosystems Ltd.

  Sept 2009 - May 2011

  Associate Engineer

  • Collaborated with stakeholders for release management on timely release of the product along with handling service request and customer issues.• Planning and processing of survey, installation, testing, commissioning and material with logistics. • To follow the maintenance schedule & fill up the daily, weekly & monthly reports.• Attending faults and complaints to resolve them with in SLA time. To rectify the technical fault of the customer & feedback the report to the NOC. • Delivered, installed & configured several of Cisco Routers and Switches across multiple BSNL exchanges.• Looks after the Quality Standards as per the AT norms, 24 X 7 Operations.• Handled Testing for Release Compliance and Pager Support in customer site • Responsible for Software Upgrade and Customer Support, during maintenance window• Installation and Commissioning the CSR Package at BSNL Exchanges. Configuration and troubleshooting of Cisco Router, Switches through MPLS connectivity.• DAX LAN Extender IP configuration, Installation of PC, Printer & UPS and Maintenance, coordination with BSNL for leased line commissioning, IT infra management, contract management, Liaoning• Technical support, Network monitoring and management, Configuration of DNS, DHCP, Domain Controller, Active Directory, FSMO roles, FTP Server, firewall, windows server 2003 & 2008, Cisco LMS and troubleshooting. Show less

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  Tulip Telecom

  May 2011 - Oct 2011

  Assistant Engineer

  • Implemented MPSWAN project for all over the MP State• Installed configured and commissioned various cisco equipment across multiple POP location• Installed configured and commissioned various antenna, tower, CCTV and generator equipment across multiple POP location• Responsible for handling all the networks, configuration of routers, provide network support, IT infrastructure monitoring, support to our site engineers, troubleshooting and configuration of Cisco Routers, Switches from NMC as well as coordination with various Govt. departments, BSNL. • Established POP up to the block level of the District• Facilitated, arranged and setup of video conferencing equipment for State to block level at authorities• Coordinated with BSNL and other stake holders for project go live and issue troubleshooting• Involved from RFP stage to project delivery.• Accountable for on time customer delivery with high rating along with people management.• Responsible for Software Upgrade and Customer Support, during maintenance window Show less

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  Telecommunications Consultants India Ltd

  Oct 2011 - Sept 2015

  Engineer

  • Developed, Implemented & executed of complete e-Procurement portal named Electronic Tender Systems (ETS)• Own end to end project delivery for procurement implementation• Communicated with program teams, management, customers and stakeholders for implementation• Defined governance processes along with CVC, DIT, and STQC guidelines to ensure deliverables are met on time & within budget• Conducted regular Project review, including peer and stakeholder reviews and quality assurance reviews to assure project deliverables are regularly met and issues addressed• Assists customers in the development of processes and procedures which leverage e-procurement solution functionality being deployed.• Contributes to functional and non-functional test strategy documents.• Shared knowledge and experience through training and communications with customers• Training & presentation for Govt. and PSUs departments like BBNL, USOF, BSNL, PGCIL etc. • Preparation of RFPs, BOQs, NITs, NIAs, DPR• E-Reverse and forward Auction. • Data center audit for STQC security compliance with DIT and World Bank Procurement guidelines for ETS Portal.• PAN African e-Network implemented for e-Services with priority on Tele-education and Tele-medicine services for 53 African countries • VVIP connectivity (for Video-conferencing and VoIP services) among the Heads of States. • Achieved objectives of the Pan-African e-Network project to help Africa in capacity building by way of imparting quality education to students, through the best Indian Universities/ Educational Institutions and to provide Tele-medicine services, Video-conferencing and VoIP services.• Maintenance Management inside Network & Operations, handling all the networks equipment, IT infrastructure management, providing network support, troubleshooting & configuring of Cisco Routers & Switches, procurement of Network equipment as well as technical evaluation of bid• Implemented Data Center Disaster Recovery site Show less

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  Om Infra Ltd

  Oct 2015 - Jun 2016

  Assistant Manager

  • IT support, Network support, IT infrastructure monitoring, Leased line• Bid process, RFPs, and complete procurement cycle as well as record keeping. • Coordination with all the projects sites and find out their requirement & availability of the resources. • Preparation of presentation & Minutes of Meeting for the upcoming Govt. Projects. • Meetings with various Govt. and PSUs departments regarding their projects status, pre-bid meetings, clarification etc.• Prepared bid proposal for various government project.• Preparation of presentation & Minutes of Meeting for the upcoming Govt. Projects. • Meetings with various Govt. and PSUs departments regarding their projects status, Pre-bid meetings, clarification etc. Show less

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  New Delhi Municipal Council (NDMC)

  Jun 2016 - Dec 2016

  IT Consultant

  • Studied status of IT Infrastructure (wired & wireless)• ISO and security audit for NDMC Data Center in coordination with STQC and TPA • Transformation including gap identification in terms of technical/non-technical skill, process, automation, KPI identification, Base lining, measurements and improvements• Prepared AS IS and TO BE document for e-Hospital project under NDMC municipal area• Upgraded and implemented IT infrastructure primarily advised on incorporating or integrating information technology systems to increase commercial efficiency and improve processes, service delivery, customer relationships, capital expenditure• Prepared specifications on I.T. infrastructure, facilitate and monitor system implementation, completing the necessary reports, roadmap documentation along with document review• Procurement (GeM), EOI, RFP, Bid management and evaluation • Implemented Data Center Disaster Recovery site at Shastri Nagar IT Park• Roadmap and proposal documentation for SMART City, smart pole, smart parking and citizen NDMC App(311) • Implemented governance processes along with department and stakeholder management ensuring that the required project deliverable are met.• Meeting with various embassies, govt. departments for their IT requirement, e-Gov. project implementation.• Managed teams in multi-site across the product portfolio. Show less

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  State Agency for Public Service, Department of Public Service Management, Govt. of Madhya Pradesh

  Dec 2016 - Aug 2022

  Sr. Consultant, Program Management

  • Program & Project Management, consulting, implementation, monitoring and execution.• DCCC project budgeting planned and successfully implemented across 52 Districts of Madhya Pradesh. • Properly escalate unresolved issues to appropriate higher authorities and internal teams for timely resolutions• Consulted, Planned, defined and Executed Projects for various departments• CM Helpline Call center project management with all stakeholder engagements. KPI implementation for Incidents, problem and change process.• Project and PMC contract compliance management, Deliverables, Reports, SLA review & verification of various projects under MPSAPS• Implement, execute and completion of MyGovMP for government of Madhya Pradesh • Cross-functional Coordination with various department and agencies, support and work for the on boarding exercise• e-Office project deployment, implementation and execution across the secretariat and directorate offices.• Established Contact center/Helpdesk center with cutting edge technology for end to end solution which includes call Center audit, data analytics, and requirement analysis.• Spare Planning & Procurement, Inventory Control/Management, Cost Reduction Initiatives and Control, Direct and Indirect Procurement /Strategic Sourcing• Multilateral Agencies Procurement including World Bank project procurement management through RFP, QCBS, EOI. • Own end to end project delivery for procurement implementation which includes GeM procurement, Bid Management, Contract Management• Implemented governance processes along with department and stakeholder management ensuring that the required project deliverable are met.• CRM software life cycle development, data center/IT infra management• CM Dashboard and departmental dashboard through Power BI analytical tools• Government process re-engineering and service simplification Show less

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  UIDAI, GoI, under the Ministry of Electronics and Information Technology (MeitY) through NISG

  Aug 2022 - Dec 2022

  Deputy Manager (Technology Innovation & IT Procurement )

  • Procurement(RFx, GeM) and contract Management• MSIP Project Management •Involved in AADHAR ecosystem Project implementation under various components (Security, Storage, Enrollment, CRM and Contact Center Management• Blockchain PoC, National Blockchain Framework • Do monitoring of the AS-IS to TO-BE project progress under MSIP contract• Managing the contracts which supports to the AADHAR ecosystems like Data center up-gradation, Hardware, Software, Storage, licensing, security components, and migration from AS-IS to TO-BE.• Updates and brief to the high level committee for the ongoing projects progress.• Cross-functional Coordination with various UIDAI offices, agencies and authorities• Do Requirement analysis in consultation with various business division under UIDAI• Preparing of project compliance documents and project status presentation/reports• Stakeholder engagements and coordination• Creating of project presentations, business papers, proposals, manuals, and communications Show less

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  PwC India

  Dec 2022 - now

  Senior Consultant

  1. Procurement Management: - Oversee the procurement process for IT equipment, software, and services.- Develop and maintain relationships with vendors and suppliers.2. Project Management:- Lead and manage IT projects from inception to completion.- Define project scope, objectives, and deliverables.-Coordinate project resources, timelines, and budgets.3. IT Infrastructure Management:- Manage and maintain the organization's IT infrastructure, including networks, servers, and systems.- Implement best practices for security, scalability, and performance.4. AWS Cloud Expertise:- Understanding of AWS cloud services.- Optimize cloud infrastructure for efficiency and cost-effectiveness.5. E-Governance:- Develop and implement e-governance strategies and solutions to enhance operational efficiency and service delivery.6. Bid Management and Contract Management:- Oversee the bidding process for IT projects and contracts.- Negotiate contracts and agreements with vendors and clients.7. Agile Methodologies:- Apply Agile principles to IT project management for improved efficiency and flexibility.8. Consulting:-Provide expert guidance and consulting services to internal teams and stakeholders.- Offer recommendations for technology adoption and improvement.Extensive experience in procurement, project management, and IT infrastructure management.Proficiency in AWS cloud services and solutions. Knowledge of e-governance principles and practices. Strong skills in bid management and contract negotiation. Familiarity with Agile methodologies. Excellent communication and consulting skills. Show less