Deep Enrich
Serge Masson
Assistant de l'administrateur système
156 followers
Villars-sur-Glâne, Fribourg, Switzerland
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About me
Service Manager chez HES-SO Fribourg
Education
Digicomp
2020 - 2020ITIL 4 FoundationMicrosoft® Certified Solutions Associate: Windows Server 2016
2017 - 2017Computer EngineeringMicrosoft Certified Solutions Expert: Cloud Platform and Infrastructure
2016 - 2016Computer EngineeringMicrosoft Certified Solutions Expert : Server Infrastructure
2013 - 2014Computer EngineeringHaute école d'ingénierie et d'architecture de Fribourg
2004 - 2005
Université de Genève
-CAS modélisation des services et des systèmes d'information COMPUTER AND INFORMATION SCIENCES AND SUPPORT SERVICESUniversité de Genève
2017 - 2019DAS en management et technologie des systèmes d'information et des services COMPUTER AND INFORMATION SCIENCES AND SUPPORT SERVICESUniversité de Genève
2018 - 2018CAS en Gestion de projets des systèmes d'information et des services COMPUTER AND INFORMATION SCIENCES AND SUPPORT SERVICESUniversité de Genève
2017 - 2018CAS en direction des systèmes d'information et des services COMPUTER AND INFORMATION SCIENCES AND SUPPORT SERVICES
Experience
Iscar Metaldur SA
Jan 2006 - Jan 2010Assistant de l'administrateur système
Tebicom SA
Jan 2010 - Jan 2013System EngineerHES-SO Fribourg
Feb 2013 - nowMigration et administration Jira Service Management, ConfluenceMise en application processus ITILDéfinitions demande de service, change management, problem and incident management Management parc serveurs Microsoft, service d'impression, licences, monitoring, sauvegardes, messagerieSystème ITSMGestion de projet
Service Manager
Jun 2020 - nowArchitecte des systèmes d'information
Jun 2019 - Jun 2020Senior Information Technology System Administrator
Feb 2013 - Jun 2019
Licenses & Certifications
- View certificate
Jira Service Management Fundamentals Badge
AtlassianJul 2022
- View certificate
Confluence Fundamentals Badge
AtlassianJul 2022 - View certificate
Atlassian Certified in Confluence Essentials
AtlassianSept 2024 - View certificate
Jira Fundamentals Badge
AtlassianJul 2022 - View certificate
Confluence Fundamentals Badge
AtlassianAug 2024 - View certificate
Atlassian Certified Jira Administrator for Cloud
AtlassianApr 2024 - View certificate
Atlassian Certified in ITSM with Jira Service Management Foundations
AtlassianMay 2024
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