Katrin Kremer

Experience

• 

  Magirus

  Sept 1991 - Mar 1993

  Support Engineer
• 

  HP

  Apr 1993 - Oct 2015

  Global Service Desk Implementations Service Desk Management, Incident / SLA Management, Process Implementations, Esalation Management Incident/Change/Problem/Process Management HP Notebooks HP Printer and Plotter support

  • Global Service Desk Transition & Transformation Project Manager

    Feb 2013 - Oct 2015

  • ES Service Delivery Lead

    Feb 2004 - Jan 2013

  • ITO Delivery Consultant

    Dec 2002 - Jan 2004

  • Software Support Engineer

    May 1998 - Dec 2002

  • Technical Consultant

    Jan 1996 - Apr 1998

  • Response Center Engineer

    Apr 1993 - Dec 1995
• 

  Hewlett Packard Enterprise

  Nov 2015 - Jul 2016

  Mobility and Workplace Services Implementation Project Manager

  Global Service Desk Implementations

• 

  Experis Deutschland

  Aug 2016 - Jul 2022

  Mobility and Workplace Services Implementation Project Manager

  Globale Service Desk Transitions & TransformationsField Service Implementationen APACBusiness Prozess OptimierungenP2P Purchase to Pay Tool ImplementationProservia ist seit Januar 2021 Experis

• 

  Computacenter

  Jul 2022 - now

  Senior Transition und Transformation Project Manager