Sean Feeney

Experience

• 

  InfoSource, Inc.

  Feb 2009 - Jun 2017

  Systems Administrator

  InfoSource is an IT engineering service provider that works with customers to provide front end and backend web-based solutions using a large combination of technologies to meet the needs of the customer.Achievements/Tasks - Customer Success and Support: Provided Tier 1, 2, and 3 support for over 5000 global customers, resolving technical issues with bespoke solutions. - Internal Tool Management: Established and maintained a company-wide PCI Compliance system, enabling secure handling of customer financial data. - Software Development: Worked with the engineering team to develop features, test, and document solutions using ASP and VB/.NET. - Key Capabilities Leveraged: Employed IIS Web Server, Microsoft SQL server, T-SQL, PHP, VB/.NET, and C++. Show less

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  WAKEFIELD COUNTRY DAY SCHOOL

  Jun 2016 - Jan 2020

  Wakefield is a K-8th private school offering education to gifted students with a focus on technology, sciences, and project-based learning. As the director of Technology I worked to design and implement a best in class technical experience for parents, faculty, and students.Achievements/Tasks - IT Strategy: Developed an IT strategy to reduce expenses and enhance stability and capabilities for the institution. - Marketing Execution: Led the creation of a new website to drive additional enrollment by optimizing SEO and collecting marketing metrics to be used in future campaigns. - Automation: Automated system configurations and deployments using PowerShell and Python, reducing maintenance times. - Modernization & Management: Managed Microsoft enterprise products and communication tools, driving adoption across faculty, students, and parents. - Cloud Security: Led security reviews and remediations regularly to ensure Wakefield remained in compliance with IT and Security standards. - Key Capabilities Leveraged: PowerShell, Python, Office365, Avaya IP Office VOIP System. Show less

  • Director of Technology

    Jun 2016 - Jan 2020

  • Interim - Director of Technology

    Jun 2016 - Jun 2017
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  DelCor Technology Solutions

  Jan 2020 - Aug 2024

  Senior Support Engineer – Microsoft Azure

  DelCor is a highly innovation driven business focused on helping small to mid-size enterprises excel at cloud migrations, backup and disaster recovery, software management and overall IT strategy. Achievements/Tasks - Sales and Execution: Partnered with senior executives and internal stakeholders to propose technical solutions addressing company portfolio challenges and opportunities. - Solution Architecture and Design: Worked with key stakeholders to collect business requirements and architected solutions tailored to business needs. - Cloud Security: Acted as the primary security expert, leading engagements to review and remediate security vulnerabilities. - Platform Monitoring & Management: Served as a trusted advisor for customers, managing production systems on Microsoft Azure, including SQL Server, Active Directory / Entra (Azure AD), MDM (Endpoint Management) and SonicWall Firewalls. - Key Capabilities Leveraged: Utilized Linux, Windows Server, Docker, Python, JavaScript, Node.js. Show less

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  Confluent

  Sept 2024 - now

  Strategic Customer Success Manager