Ruslan Babali

Experience

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  Club Mega Saray

  Feb 2004 - Dec 2010

  Operation Event Manager

  Developing and Implementing strategies that will ensure a positive experience that exceeds guest’s expectationsWork collaboratively with all department managers to make sure operations are running smoothly in tandem with one anotherAnticipate all guest needs and respond promptly & accordinglyEstablish and maintain standards for staff performance and customer serviceMaintaining full knowledge of all inner working of the hotel, including room rates, hotel policies, specials, availabilities, VIP guests, hotel events and more. Staffing the hotel appropriately Reviewing employee behaviour, appearance and performance Conducting daily meetings to ensure that all departments are in working order Show less

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  Tolerans group

  Mar 2011 - Feb 2016

  Deputy General Manager

  Operation Staff Management 850 -1000 pax ,Organization of accommodation and mealsTransport and visaHotel curation

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  Rixos Hotels

  Mar 2016 - Jun 2017

  Director of Entertainment Operations

  By PMD Hospitality

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  Rixos Quba Azerbaijan

  Jul 2017 - Nov 2018

  Event Operation Director

  Being the focal point in arranging special events and executing such events in the most successful way for reaching marketing goals and promotional objectives of the business organization.

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  C-Group MMC

  Nov 2018 - Feb 2020

  General Manager
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  Wyndham Baku Hotel

  Feb 2020 - Mar 2021

  General Manager

  ex name Rich HotelManaged all hotel operations with a focus on service improvement and revenue growth.Introduced innovative solutions to enhance guest experience and optimize internal processes.

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  Горный курорт "AMIRSOY"

  Apr 2022 - Jul 2023

  Hotel General Manager

  Ensured high productivity with a special focus on guest satisfaction and budget management. Involved in all operational activities across the entire complex, including the hotel and restaurant operations.Organized motivational programs for staff and improved corporate culture.Collaborated with the Hoteliers Association and training centers in Tashkent to enhance staff qualifications.

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  Livingstone Hotel & Resort

  Oct 2023 - Jul 2024

  General Manager

  Managed 1 hotel (95 room)and 4 restaurants, ensuring seamless operations.Developed and implemented an operational management strategy aligned with the brand's business objectives. Managed the hotel and four restaurants, ensuring seamless operational activities. Introduced sustainable business processes to enhance efficiency.