David Ryan

Experience

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  State Street

  Sept 2004 - May 2010

  Pricing Analyst, Senior Associate

   Designated Supervisor in absence of Team Leader Conducting Research and Analysis of complex pricing issues Assisting pricing analysts in resolving complex pricing issues Supervised in activities of assigned pricing personnel Providing pricing support to client groups including responding to queries Validating securities held within investment vehicles using Bloomberg and Reuter terminals Assisted in the efficient lift out of the SSB Munich pricing functions to London Transferred to the London office to deliver training and complete the project’s final phase Created and implemented daily and monthly business processes and procedures Resolved queries generated by the German clients and fund groups Tested and configured new software to be used by the pricing team Ensured the accuracy of price feeds into our systems from external vendors  Contributed to the migration of the Pricing department from Munich to Frankfurt and London; acted as the representative of the Pricing team for all Business Continuity issues Show less

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  Major League Baseball

  Mar 2012 - Nov 2012

  Event Planner

  Key member of team which organised a qualifying round of the World Baseball Classic, which took place in Regensburg, Germany in September 2012.Responsibilities:-Approving budget line items, involved in designing and accepting promotional materials.-Developing sponsorship packages for use in potential sponsorship pitches.-Working in conjunction with field maintenance teams, clubhouse management, team coordinators and transport managers to draw up the schedule for the event.-Planning marketing initiatives to promote the Regensburg qualifying pool, working on the creation of a TV commercial which was aired on ESPN America. -Taking an involvement in the establishment of ticket prices and the allocation of ticket holds.-Writing success assessment report for the Regensburg qualifier.-Ensuring that the anti-doping facilities at the stadium were up to standard and that volunteer chaperones were fully trained.-Maintaining contact between the organizers in Regensburg and WBC head office in New York, translating documents and press releases.-Constantly collaborating between large numbers of stakeholders including colleagues, local organizing committees, ground staff, PR firms, sponsors and hospitality. Show less

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  State Street

  Apr 2013 - Oct 2013

  Pricing Analyst (Contract Role)

  Achievements and Responsibilities:Implemented a new procedure between London and Germany for the reporting and set up of new client funds.Validated securities held within investment vehicles using Bloomberg, Reuters and FTS.Provided pricing support to client groups.Updated statistics for valuation delivery, pricing errors and system issues.

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  Carinat Sports Marketing

  May 2014 - Jul 2014

  Event Planning

  Member of team which organised the inaugural World Club Rugby Tens event, which took place in Singapore in June 2014. The event featured 8 prominent club rugby teams, playing in a 10 a side format.Responsibilities:-Promoted the event with media and expat societies in Malaysia, Indonesia and Thailand.-Ensured all teams adhered to times set out on the daily run sheets in order for broadcasting to run smoothly.-Assisted in marketing of the tournament to potential corporate hospitality partners.-Sourced playing equipment with suppliers in Singapore, Malaysia and Hong Kong.-Ensured that all team lounge areas in the stadium were furnished and supplied to the required standard.-Coordinated volunteer activities during the tournament. Show less

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  PGA European Tour

  Sept 2014 - Oct 2014

  Events

  Employed on a temporary basis to oversee the build and take down of temporary structures that were built for the Hong Kong Open, as well as to provide assistance during the event itself.

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  HSBC

  Dec 2014 - Dec 2019

  Client Relationship Manager

  In this role I was the first point of contact in APAC for all Reference Data service provided to the HSBC group business lines. My key achievements were:-Building working relationships: I built strong trust based relationships with stakeholders, colleagues and clients by increasing the quality and frequency of our interactions with them.-Developing solutions for clients: as first point of contact for GDS in APAC, I worked with consumers to gather requirements for new business and process changes, and collaborated with Change teams to implement solutions to support these business needs.-Business development: Identified opportunities to expand GDS services to business lines within the group that were not previously serviced.-Client centric initiatives: I designed and rolled out new KPI’s and RAG scorecards which were provided to group business lines to measure the performance of service provided.-Strong communications skills: I implemented and chaired monthly Governance forums and Service Reviews, as well as providing presentations and system demo’s to clients.-Governance: I implemented Performance Level Agreements (PLA’s) within audit deadlines to cover service offered to stakeholders with annual reviews held thereafter. Show less

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  Stellify GmbH

  Apr 2020 - Feb 2021

  Business Development and Customer Success Manager

  We assist our customers with their talent generation strategy and help to develop candidate pipelines, whilst connecting candidates with great career opportunities.We help companies attract and engage talent to their open positions.Our services include:- Interim / Freelance recruitment/sourcing onsite or virtual - Virtual recruitment events- Talent mappingStellify has supported companies such as Amazon Web Services, Nutanix, Expedia, Huawei, Salesforce and Virtusa with talent generation and interim / contract recruitment activities in EMEA. For talent generation services please visit: www.stellifytalent.comGenerate talent via a Stellify webinar: https://bit.ly/2KX32Rk Stellify GmbH is also a partner of Candidate.ID - the world`s first talent pipeline software and is used by world-leading employers to build deep pipelines of engaged candidates for today’s and tomorrow’s hiring needs. Show less

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  Apex Group Ltd

  Feb 2021 - Oct 2022

  Client Onboarding Manager

  As part of the Client Onboarding team at Apex, I am responsible for providing a seamless onboarding process for new clients and new launches of existing clients across our Fund Administration, Depository, Custody and ManCo offerings. Areas of responsibility:• Coordination of client adoptions, account openings, review of funds offering documentation and legal agreements, internal system set ups and project planning.• Working with internal functions to onboard new clients including Service Delivery Teams, Sales, Legal, Compliance, andTechnology teams to ensure all new launches and conversions are successfully project managed.• Facilitating open, transparent and regular communications with the clients, through chairing meetings with the client and wider stakeholder groups.• Ensuring appropriate governance is followed for all new business. Working with KYC teams to ensure all required documentation is in place, and presenting each new business case to local and regional committees to obtain approvals prior to go live.• Managing a project plan for the onboarding/fund launch, and ensuring deliverables are being met within agreed timelines. • Participation in regional new business meetings to update senior management and client services teams on integration projects they have been assigned. • Ensuring a smooth handover of the client to operational service delivery teams ahead of service go live. Show less

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  RBC Investor & Treasury Services

  Oct 2022 - Jul 2023

  Client Onboarding Manager

  As part of the Client Onboarding team, I was responsible for providing a seamless onboardingexperience for clients across our Custody, Depositary, Fund Administration offerings. Areas of responsibility:Coordination of account openings, review of funds offering documentation, implementing legalagreements.Working with internal functions including Service Delivery, Legal, Sales, Compliance and ITteams to ensure launches and conversions are successfully project managed.Managing a project plan for the new business, and ensuring deliverables are being met withinagreed timeframes.Facilitating open, transparent and regular communications with clients through chairingmeetings with the client and wider stakeholder groups.Working with KYC teams to ensure that all required documentation is in place, and presentingeach new business case to local and regional approval committees prior to launch.Ensuring a smooth handover of the client to operational teams prior to service go live. Show less

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  CACEIS

  Jul 2023 - now

  Client Relationship Manager

  I moved to CACEIS following the takeover of RBC Investor Services in July 2023. I am accountable for the overall client experience and satisfaction with the service provided, ensuring that what we deliver and how we deliver it, aligns with, or exceeds client expectations.Areas of responsibility: -Primary day to day lead for my assigned clients, managing issues and escalations and working with them to implement new services.-Representing CACEIS at quarterly fund board meetings.-Working with clients on key initiatives, projects and change management. This currently includes managing VIP clients through the migration of their funds from RBC to CACEIS systems.-Working in tandem with operational teams to provide positive client experience.-Hosting monthly service calls with clients, and arranging annual due diligence visits. Show less